process

In my previous blog, I introduced the fact that real time isn’t always enough. In many cases, real-time data leads to reactive decisions. Not very conducive in our ever-evolving digital world. But you’re not alone. I have four hacks—all driven by data—that can help your organization benefit from a v…

I recently spoke with a select group of Cox Communications’ customers. The audience consisted of CXOs in gaming, healthcare, education, and the public sector. I was impressed with the dedication and commitment they showed to urgently solving the very difficult challenges of thriving in a world of di…

The ability to consistently and effectively innovate is something many organizations find challenging. While the importance of innovation is widely acknowledged for long-term business health, surprisingly few can legitimately claim to be achieving powerful, repeatable results on a regular basis. Thi…

A common question I receive in my role as chief digital officer (CDO) is, “Where do I begin my digitization journey?” This is key—both because it is hard to know where to start among a sea of potential areas to transform and because setting out in the wrong direction can hurt your competitive positi…

The next big phase of the Internet is the race toward digitization, which brings together people, processes, data, and things in new, more productive ways. In this emerging hyper-distributed digital world, connectivity is even more vital than ever before. Companies that are going to thrive and reali…

By 2020, 75% of business will become digital in some way by deploying solutions that leverage the intersection of people, process, data, and things—the very definition of the Internet of Everything (IoE). For example, IoE will drive an improvement of earnings before taxes and interest (EBIT) of 15.6…

This week, I had the opportunity to focus on digital business as an attendee and presenter at Gartner’s ITxpo in Orlando, Fla. It was a sold out crowd with 8,500 attendees and approximately 2,700 CIOs. And one insight that seemed to resonate with the audience was Gartner’s belief that by 2018, digit…

Earlier this week, we announced the Cisco Domain Ten framework 2.0, enhanced by great input from customers, partners, and Cisco’s well-earned experience of strategizing and executing IT transformation. The enhanced Cisco Domain Ten framework helps customers drive better strategic decisions, providin…

Once again, the holiday season is upon us. It’s a time to reconnect with friends and family, share memories and relax. Unfortunately, today’s busy world prevents many of us from physically being together during this special time of year. But these days, the Internet of Everything is starting to be a…