user experience

When I meet CIOs in small and large enterprises, they almost always ask if Cisco can do more to help their employees get the best application experience in cloud apps and services, while maintaining high security. While the internet is rapidly becoming the preferred method of connectivity due to cos…

Industry Giants Join Together to Drive Open and Seamless Collaboration Collaboration: The act of working with someone to produce or create something. It’s a word we use all the time. But, have you thought about what it really means? “The act of working with someone to produce or create something.” T…

Guest Blogger: Jen Goeldner, Head of Workspace Technology, Transurban  Jen Goeldner is an industry expert leading Workplace transformations most recently at Transurban. Transurban have been a Cisco customer for the past decade. Leveraging the best technology and cloud based capabilities aligned to…

UC-One SaaS Collaboration Now Driven by Webex Teams Messaging With the Cisco acquisition of BroadSoft in February 2018, we promised that this partnership would result in incredible products for service provider partners and end customers. The strategy underlying this promise was simple – lever…

Keeping Up With User Expectations IT departments today are well aware that the applications they provide to their users need to keep up with the latest trends – in terms of functionality, ease-of-use and design. In the era of mobile apps and shadow IT, the dangers of not keeping up are apparent. You…

I’m proud to work with a diverse and talented team of people who comprise Cisco CHILL. Today, I’ve asked Whitney McGowan, our amazing user experience designer, to share what it means to design an experience focused on the user, not the technology. I’m a designer, so when asked to write I often expla…

As my colleague Damien McCoy wrote recently, Webex Teams is much more than just a rebranded Cisco Spark app. If you used the product for a while, you’ll be the first to agree. We’re revamping the user experience. Colors are changing. Layouts are different. Tools streamlined. And more features are co…

If you read my blog posts, you know there’s one thing that is very important to me: meetings. It’s how business moves forward. Meetings are where we get stuff done and where we solve problems. That’s why we are continuing to focus on building tools that enable meetings to be as seamless and simple a…

“If a tree falls in a forest and no one is around to hear it, does it make a sound?” As I walked around Enterprise Connect 2017 this year, nothing seemed more refreshing to hear company leaders gloating that their products have the best user experience.  This was repeated throughout the…