innovative ideas to improve customer experience

September 12, 2019

COLLABORATION

UC-One SaaS Takes First Step Toward Webex Unified Client Vision

UC-One SaaS Collaboration Now Driven by Webex Teams Messaging With the Cisco acquisition of BroadSoft in February 2018, we promised that this partnership would result in incredible products for service provider partners and end customers. The strategy underlying this promise was simple – lever…

Accelerate GTM Transformation Using the Jobs to be Done Framework

Service providers (SPs) are in mid-transformation. No news there!  SPs are: Adopting digital methodologies to iterate the commercialization process and speed time-to-market. Expanding their offer portfolios, moving up the stack to include complementary value-added managed services. Shifting to clou…