customer validation

August 24, 2018

INNOVATION

Experience Design: Meeting User Needs, One Good Conversation at a Time

I’m proud to work with a diverse and talented team of people who comprise Cisco CHILL. Today, I’ve asked Whitney McGowan, our amazing user experience designer, to share what it means to design an experience focused on the user, not the technology. I’m a designer, so when asked to write I often expla…