user experience

July 4, 2014

DIGITAL AND SOCIAL

You Can Observe A Lot By Watching.

Recently at CiscoLive!, we spent a full week with customers and partners doing in-detail usability tests of Cisco.com and some of our mobile sites and apps. This is one of the main methods we use to make our web and mobile easier. What’s a usability test? Something different than you might think. Wh…

May 29, 2014

NETWORKING

Empower Your Employees with a #MobileWorkspace

[Webinar] Mobilize Your Employees with Cisco Solutions for a Mobile Workspace We discussed the considerations behind the Cisco-Citrix Mobile Workspace solution to set the stage for the CVD (design guide available now!) earlier this month, and now we’ve planned a great technical deep-dive for c…

Cisco.com Search Tune-up: The little things count

There’s a nice article by Web analysts SiteIQ this month about Cisco.com search, with the flattering headline “Cisco aces search again…” The post points out how we do little things like how we: 1. Link to Google for more search, in case you didn’t find what you were loo…

February 24, 2014

NETWORKING

Going Mobile? Get Secure.

There is no turning back from the mobile trend. With more devices comes the insatiable hunger for bandwidth. After devices are connected to the network, IT must make sure each is secured and provisioned. Creativity is needed to handle these high-density environments and enforce proper policies for m…

January 8, 2014

NETWORKING

HDX Blog Series #1: Why Spectrum Intelligence Still Matters

Editor’s Note: This is the first of a four-part deep dive series into High Density Experience (HDX), Cisco’s latest solution suite designed for high density environments and next-generation wireless technologies. For more on Cisco HDX, visit www.cisco.com/go/80211ac.  CleanAir for 802.11…

January 7, 2014

NETWORKING

Prepare Your Networks for High Density without Compromising on Performance

A new year means new users and new devices. More devices means more network crowding. Mobile users demand bandwidth and speed, while the network is increasingly overwhelmed by the sheer number of devices. The networks of today and tomorrow have to be ready for high client density environments. That’…

November 22, 2013

NETWORKING

An Architectural Approach to Location-Based Services

When was the last time you looked at your mobile device? Minutes ago? Seconds ago? We can’t seem to live without them, and in the consumer space, new mobile services are popping up it seems faster than your Twitter feed can handle. Below are mobile consumer services trends from the latest VNI Servic…

October 7, 2013

EXECUTIVE PLATFORM

How We’re Making It Easier to Do Business With Cisco

The We’re Listening blog series has tracked some of the new programs and capabilities Cisco is introducing to make it easier to do business with us. The corporate Ease of Doing Business (EoDB) Program drives many of these improvements, so I’ve invited EoDB executive lead (and Cisco EVP of Operations…

July 18, 2013

DIGITAL AND SOCIAL

Some Nice Improvements to Cisco.com Search

We’ve made some important updates to the search experience on Cisco.com: For some top product searches, we delivering a “product information box” of the most important information in one place. We’ve done some significant redesign of the user front-end to improve the user experience Searches using…