line-of-business
Now it’s even easier to be Master Specialized
Aligning to today’s digital climate means that we must change the way we approach our customers. We are thinking differently about how we address their needs. According to Garner, worldwide IT spending is forecasted to reach $3.7 trillion this year. This growth in the line-of-businesses (LOB) spend…
Increase Your Cross-Selling with the 3 P’s for Extended Enterprise
It doesn’t matter if you are an account manager or a customer success manager, you want to be a trusted advisor as your customer embarks on their digital journey. Customers want personalized engagement with trusted partners, and it is important to be able to solve your customers’ business problems…
Indoor Wi-Fi Location and Beacons: Better Together Part 2
Location-based services have been getting a lot of attention lately and people are increasingly curious about how Wi-Fi and beacons play together in the hot space that is indoor location technology. In my last blog I reviewed how beacons work and how to differentiate when to use Wi-Fi and beacons. T…
Three Steps for IT to Deliver Better Business Results
The situation that many IT people find themselves in today is dripping with irony. They’ve deployed so many innovations over the years to address so many business challenges, that now most of their time is dedicated to simply keeping their systems running. Without incremental resources during these…
Indoor WiFi Location and Beacons: Better Together
In just two years, indoor location technology has taken off and attracted a lot of buzz across industries, from retailers to healthcare. But it’s no longer a conversation about just Wi-Fi – the introduction of beacon devices, including iBeacon, has added a new dimension to location technology for IT…
A Major IT Shift – Delivering Business Outcomes
During geek-fests like CiscoLive, it’s easy to become hypnotized by all the amazing technology. So many smart people are innovating in so many amazing ways. When the party’s over, though, we all need to get back to business. Not just CIO’s and CTO’s – everyone in IT needs to focus on business…
An Architectural Approach to Location-Based Services
When was the last time you looked at your mobile device? Minutes ago? Seconds ago? We can’t seem to live without them, and in the consumer space, new mobile services are popping up it seems faster than your Twitter feed can handle. Below are mobile consumer services trends from the latest VNI Servic…
Three Flavors of CMX Analytics: Onsite, Online & Social
Big data seems to be everywhere these days. Everywhere you look there are new companies and technologies that promise to crunch up enormous databases and instantly extract from them knowledge and understanding. Although that sounds impressive, it raises the question – how can that help me and my bu…