on-premise
Delivering Magical Customer Experiences at Cisco Contact Center Summit 2019 and Beyond
Cisco invests in customer experience with new connected, cognitive, and cloud contact center capabilities In an age where customer experience is a strategic differentiator, it made sense for this year’s Contact Center Summit to be focused on Creating Magical Customer Experiences. A few weeks ago, we…
Cisco is Selected as a Leader in Aragon’s Globe for Unified Communications and Collaboration for the Second Consec …
In their 2019 Aragon Globe for Unified Communications and Collaboration, Aragon examined 14 major providers and recognized Cisco as one of the leaders in Unified Communications and Collaboration, ranking highly in both performance and strategy. Aragon’s evaluation comes in the midst of a transition…
Unleash the Potential of Your Multicloud Strategy
It wasn’t that long ago that many people thought moving everything to the cloud would be simple and cost-effective – and cloud would somehow make everything easier. The reality is that cloud was anything but simple. Balancing the need to manage costs with enabling speed and business agility became a…
Cisco and Google give developers cloud speed & scale, coupled with enterprise-class security & support
Enterprise app developers want to use the power and ease of cloud services with enterprise-class security, and cloud developers want to reach the information in enterprise applications and data warehouses. Cisco DevNet is excited to bring developers a new solution from Cisco & Google. This solut…
Cloud and On-Premises: The Best of Two Worlds
Let’s be honest, when most IT people are questioned about cloud, immediately they would mention either Amazon (AWS) or Microsoft Azure; some may also mention Google Cloud Platform, IBM SoftLayer or even Rackspace. All of them are Public Cloud providers with their own expertise and offering as well a…
Seven Software Business Models – Part 2
Many years ago I found myself talking to venture capitalists about the differences between SaaS, outsourcing, ASPs, MSPs, online applications; etc. Also I noticed that my Stanford students had little understanding of the economics of software, so I developed the idea of seven business models to cove…
Seven Software Business Models – Part 1
Many years ago I found myself talking to a venture capitalist about the differences between SaaS, outsourcing, ASPs, MSPs, online applications; etc. Also I noticed that my Stanford students had little understanding of the economics of software, so I developed the idea of seven business models to cov…
Cisco Meraki, Now with ISE!
We’ve been hearing from some of our customers that they are interested in using Cisco Meraki in their branches alongside their Cisco infrastructure in their main offices, but were worried about having to deal with too many segregated policy management systems. Good news: Interoperability between Cis…
Three Flavors of CMX Analytics: Onsite, Online & Social
Big data seems to be everywhere these days. Everywhere you look there are new companies and technologies that promise to crunch up enormous databases and instantly extract from them knowledge and understanding. Although that sounds impressive, it raises the question – how can that help me and my bu…