Cisco Webex Calling
Webex Calling Roaring into the 20s
Webex Calling Delivers Innovative Options for Enterprise Cloud Migration Last November, at Partner Summit, Cisco shared with our global partner community the latest innovations across the Webex platform, including the game changing Webex Edge technology that makes it easier than ever for customers…
Three Take-Aways from First-Ever Cisco Partner U.S. Cloud Calling Event
First Cisco Connect Cloud Calling Regional Business and Technical Summit This week, in Richardson, TX, the Cisco Collaboration Technology Group hosted our first Cisco Connect Cloud Calling regional business and technical summit. With over 100 of our North American channel partner organizations in a…
Partly Cloudly With a Chance of Hybrid
On-Premise vs Cloud Debate: Webex Edge for Devices Make the Tough Decisions Easier The debate of staying on-premises vs going to the cloud is getting quite old. Customers are stuck somewhere between their investment with on-premises devices and wanting to experience the new features which may have…
Going Cloud? Get There on Your Own Time with Cisco Webex Edge for Calling Architecture
Begin with the End in Mind – A Successful Digital Transformation Today’s large enterprises have invested in on-premises PBXs and VoIP calling systems over the years and expanded through growth or acquisitions. For any given enterprise, these systems now connect multiple PBXs at different sites…
New Ways to Connect Your Business to the Cloud with Webex Calling
Guest Blogger: Jamie Palmer, Senior Director of Product Management for Cloud Calling at Cisco Jamie is responsible for Webex Calling, UCM Cloud, HCS and BroadWorks product offerings. Jamie joined Cisco through the BroadSoft acquisition where he was the Vice President of Product Management. Jamie has…
Top 5 Reasons Your Organization Needs Cisco Webex Calling with Multiplatform Phones
Cisco Webex Calling —Voice Communication is Key The workplace is changing. International teams are common, spread across multiple sites, making real-time collaboration more important than ever. With Cisco Webex Calling, voice communication is key to getting business done. Customers often ask me why…
Cloud to Table: American Blue Ribbon Holdings Adopts Webex Collaboration
When American Blue Ribbon Holdings simplified operations with a corporate restructure, they knew that setting a digital transformation agenda would be at the front of their list of challenges to tackle. With issues managing a landscape of legacy PBXs and outdated systems, finding a new telecom solut…
Delivering Magical Customer Experiences at Cisco Contact Center Summit 2019 and Beyond
Cisco invests in customer experience with new connected, cognitive, and cloud contact center capabilities In an age where customer experience is a strategic differentiator, it made sense for this year’s Contact Center Summit to be focused on Creating Magical Customer Experiences. A few weeks ago, we…
Announcing the New Global, Scalable, and Cognitive Cloud-Based Webex Contact Center
This week marks the 10th year anniversary of our annual Cisco Contact Center Summit event and we’re gathered here in beautiful Miami Florida with Cisco sellers, partners and customers to learn about the latest innovations to our Cisco Contact Center portfolio. I’m thrilled to share some of the excit…