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Guest Blogger: Hari Srinivasan, Sr. Product Manager Hari Srinivasan manages the Industrial Ethernet and Embedded Switching products at Cisco’s IoT Networking group.   From supporting soldiers in the battlefield or first responders at a disaster scene, to maintaining high-value infrastructure, a…

It doesn’t matter if you are an account manager or a customer success manager, you want to be a trusted advisor as your customer embarks on their digital journey.  Customers want personalized engagement with trusted partners, and it is important to be able to solve your customers’ business problems…