future of work

Webex Combo Contest Drum roll, please! I’m very excited to announce the winners of our Webex Combo Contest for November and December! But first, some background on the contest. As I mentioned in my November 4 blog, our Webex Combo Contest invites anyone to enter by suggesting “great co…

Industry Giants Join Together to Drive Open and Seamless Collaboration Collaboration: The act of working with someone to produce or create something. It’s a word we use all the time. But, have you thought about what it really means? “The act of working with someone to produce or create something.” T…

A few weeks ago at Cisco Live, I had the pleasure of spending time with many of our customers, partners, and colleagues sharing our contact center portfolio vision and product innovation strategies. The feedback has been extremely positive with excitement and anticipation as our portfolio continues…

Last year Accenture published a report highlighting how Communications Service Providers (CSPs) must re-skill their workforces in new technologies to capture growth opportunities. What was clear is that for C-suite officers of CSPs this is probably the topic that keeps them awake at night most. The…

Driving Digital Transformation Through Collaboration As I walk around the conference floor here at Cisco Live talking to customers and partners, I’m reminded how exciting it is to work with innovative solutions that are driving real, impactful change in businesses. For my team and me, collaboration…

Companies are facing a major shift. Workers are spread around the globe, innovation at speed is critical, and it’s hard to attract and retain the best people. Employee engagement with customers is paramount, and their customers are buying experiences — not just products anymore. Instant,…

The future of work is three-dimensional. And the good news is, it’s here now. It’s part of a new approach called cognitive collaboration that incorporates artificial intelligence with the right context with the right people to foster deeper human personalized connections. The past couple of decades…

I believe we live in the best of times.  The way we work has dramatically changed in just the last decade.  Technology is helping make quantum leaps in medicine, healthcare, manufacturing, and other areas of science.  Already, people are making their way to work in self-driving cars. More and more w…

Volatile. Uncertain. Complex. Ambiguous. Together referred to as VUCA, the U.S. Army War College introduced these attributes as a way to describe the post-Cold War landscape. As a multi-party innovation catalyst, Cisco CHILL employs a variety of approaches to design and build innovations in a VUCA w…