value

February 24, 2016

RETAIL AND HOSPITALITY

How Retailers Can Chart a Path to Digital Value

Digital disruption is here. According to a 2015 survey from the Global Center for Digital Business Transformation (DBT Center), a joint initiative of Cisco and the Institute of Management Development (IMD), 47 percent of retail executives say digital disruption increases the risk of going out of bus…

February 2, 2016

EXECUTIVE PLATFORM

Reimagine Work to Maximize Digital Value

As Cisco’s Chief Digital Officer, my entire focus is on enabling Cisco and our customers to accelerate the digitization of our businesses, countries, and cities. Digitization provides an enormous opportunity to enable, differentiate, and define new business models; yet at its core, the success of th…

January 13, 2016

DIGITAL TRANSFORMATION

Financial Services and Retail: ‘A (Digital) Tale of Two Industries’

Over the past six months or so, many of my blogs have dealt with the hot topic of “digital disruption” — both as a threat and an opportunity for companies, regardless of industry. Several industries already find themselves inside this swirling “Digital Vortex,” which possesses the potential to resha…

August 4, 2014

NETWORKING

The Key to Success in Tracking Mobile Devices: Symbiosis, Not Espionage

As a shopper enters a store, the retailer uses Wi-Fi to track her movements, interests, and shopping habits, providing a treasure trove of insight valuable to merchandising and product development alike. And as advances in Wi-Fi promise increasing location precision and beacons promise pinpoint loca…