Cisco Services

Only one more week until Cisco Live in Barcelona, the place where IT superheroes unite. If you’re heading there, it’s time to plan how to get the most out of the event. And there’s plenty to get excited about. Wherever you are on your digital journey, we’ve got opportunities to learn, network and co…

“It’s not rocket science,” some might say. But what we do in IT services actually has a lot in common with what it takes to launch a successful mission to Mars. It starts with a commitment to a bold vision and depends on thousands of engineers working tirelessly to make it real. This is especially t…

As we head into the last few days of 2017, I look back on the year with gratitude and pride. I want to thank our employees, partners and customers for being part of the Cisco Services journey during the year. Together, we explored some exciting new territory in technology services. We have some amaz…

Cisco continues to be on the leading edge, driving innovation and acceleration for our customers. Our commitment to quality customer service is no exception. For these reasons and many more, Cisco Services has been awarded its 31st STAR Award by Technology Services Industry Association (TSIA) along…

Welcome to 2018. My predictions consider what’s happening in technology — and how technology is changing society and business. 1. The Internet of Trust Takes Center Stage By 2020, up to 50 billion devices will connect to the Internet of Things (IoT), generating data and analytics in support of autom…

During the Technology Services Industry Association (TSIA) – the world’s leading organization dedicated to advancing the business of technology and services conference on 25 October 2017, Cisco was awarded the Star award for Innovation in Expand Selling Programs. To win a STAR Award, nom…

In my previous blog, I introduced the concept of Five to Thrive. These leadership tips can help you navigate a world of astounding change and mind-boggling opportunities. And, hopefully, avoid the risks and threats hiding around every corner. To learn about the first three—Recognize the Source of Va…

If you’re on the fence about whether to purchase (or renew) Cisco Support Services, I’ve got a story for you. I recently met with a group of Cisco Account Managers to better understand what customers are looking for in a protection policy. As the team began to whiteboard all the reasons, I saw a pat…

There’s been a lot of talk about the new service offerings Cisco recently announced and Robb and I are here to help you separate the signal from the noise. Robb gets the high level overview with Bryan Palma, SVP of Advanced Services, as well as Joe Pinto, SVP of Technical Services. And I deep…