Cisco and UNSW announce Research Chair in Digital Transport
3 min read
A new position of a Cisco Research Chair in Digital Transport at UNSW The aim of the chair is to advance data science and digitisation in transport to enhance the future of mobility, making it safer, more efficient and sustainable. The announcement is the next step in the partnership between Cisco and…
How artificial intelligence helps boost customer retention and loyalty
3 min read
What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…
Helping to connect and scale Youthline’s important work throughout New Zealand
2 min read
Every year on the 10th September, we stop and recognise World Suicide Prevention Day with the aim to challenge the social stigma around mental health, and raise awareness of suicide and suicide prevention around the globe. In New Zealand, the high rate of youth suicide is well documented, and most recently,…
Person of Impact
2 min read
Drive a meaningful and impactful messages via 3 key themes – relevance, resonance and resourcefulness. In your next conversations, put these tips in play to be a person of impact. Be a Person of Impact! I am fortunate to lead Cisco’s APJC Woman of Impact program where I have the opportunity to coordinate…
‘A day for me’ across Australia & New Zealand
2 min read
As part of its support for employees during this pandemic, Cisco offered the entire organisation a ‘day for you’ last Friday, for employees to spend how they wish. We asked our team to share how they spent the day across Australia & New Zealand, with varying experiences due to the current pandemic…
Sales: When Art Meets Science
5 min read
Is selling an art, science, or both? We debunk the greatest sales debate of all time and discuss the shift in virtual selling with the rise of a “Phygital” model. Across the globe, sales is part of every possible business model, be it in terms of a product or service. Eons later, man continues to struggle…
Bringing your whole self to work: Cisco Pride
3 min read
The Cisco team has a range of employee resource organisations made up of passionate individuals who champion and support the full range of diversity and inclusion at Cisco. In fact, it’s what makes Cisco such a great place to work – underpinned by a culture in which you are encouraged to bring your whole…
Attracting Talent
3 min read
Sourcing and hiring the highest potential talent can be a complex challenge for many employers when recruiting for early-level roles. To ‘win the talent battle’, companies must take a different approach. Attracting sales talent used to be a routine task for global corporations. For Sales hiring,…
Security in the next normal: Leaders need to think outside the (corporate) box
4 min read
A majority of staff is now working remotely, using personal devices, on unprotected networks, and often collaborating via unsecured tools. Obviously, this will result in a number of new or increased security threats, across the enterprise. However, the truth is that the distributed enterprise…