Solutions
How a social enterprise uses tech to reimagine itself in the new normal
4 min read
Social enterprises are purpose oriented. They have to be. Leaders and staff in such organizations answer to a higher calling, especially when their purpose is to care for communities that need help to survive and thrive. However, whatever the purpose of an enterprise, social or otherwise, it needs…
Supermarkets going digital need supersized digital infrastructure and security
5 min read
Technology has transformed how customers can shop for everyday goods. Before the pandemic, Amazon made headlines building the world’s first contactless, unmanned grocery store. Their use of various internet of things (IoT)-powered smart karts and kiosks inspired leaders across the retail industry…
Your collaboration platform can make or break your hybrid work strategy
4 min read
The pandemic has made it amply clear that working from home is both convenient and efficient. A study published in the Harvard Business Review claimed that knowledge workers are more productive when working from home because they spend up to 12 percent less time in large meetings and up to 9 percent more…
If you rely on the cloud, focus on converging your SASE investments
4 min read
The cloud is driving an inherent architectural shift in the way networking and security services are being consumed by our customers. In today’s hybrid environment, with remote work being the norm and customers demanding application-based services, cloud services are critical. This is driving…
Moving to hybrid workspaces? It’s time to give smart buildings a thought
3 min read
Companies are beginning to realize that in this digital age their physical spaces generate an enormous amount of data. They also understand that harnessing this data can not only bring their workspaces to life but also enable them to leverage technology to make administration simpler, reduce operating…
The platform era: How an Asian OTT player built ‘everything’ on the cloud
4 min read
We live in a digital world where anything can be built, deployed, and run on the cloud, instantly. The pandemic has made us all realize the importance of this capability and underscored the importance of building infrastructure to support it. Think of all of the largest players in the world. They’re…
What cloud success looks like for one of Asia’s largest banks
4 min read
Financial service institutions, especially banks, are bound by regulations and responsibilities and mired in legacy infrastructure, both of which make it difficult for them to adopt new technology. Over the past couple of years, with fintech companies and neobanks competing for a share of the market,…
Observability is the key to unlocking value in your cloud journey
4 min read
On the face of it, the cloud isn’t new. The technology has been around for nearly a decade and companies have had plenty of opportunity to understand and leverage it. However, it is also true that the cloud has evolved since it first became available; the pace of change has been more significant in the past…
Bringing the Cloud to ASEAN for Better Customer Experiences
3 min read
In today’s modern customer experience economy, cloud innovation is critical for the needs of your contact center. Things like delivering an optimized agent experience with artificial intelligence and empowering your contact center agents to work from home have become a necessity today and are…
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