Customer Experience
Viptela and Cisco Managed Services— Even Better Together
The Software-Defined Networking Movement Cisco has been leading the charge into enterprise software-defined wide area network (SD-WAN) with its industry-leading Intelligent WAN (IWAN) solution. A complementary Meraki-based solution addresses the SD-WAN needs of the smaller enterprise a…
Why Informed Decisions with Analytics are Key to Sporting and Business Success
The sporting achievements of top athletes often appear effortless, with each goal on target, photo finish or unstoppable ace seeming like a celebration of their natural talent. Yet in reality, these individual triumphs are the culmination of not only an intensive training regime, but detailed data a…
Cisco’s Journey to Predictive Services: Three Lessons from Hollywood
“It took me 17 years and 114 days to become an overnight success.” – Lionel Messi This week, we launched Cisco Predictive Services to help customers respond to the need for speed, fill the IT talent gap, and grow their business. These services leverage Machine Learning (ML) to constantly adapt, lear…
That was Then, This is Now: Cisco High-Value Services
In today’s world, things evolve daily. The cars we drive, the music we listen to, the way we shop, and the way we provide services to our customers. As with most things, the driving force behind evolving industries and trends are manpower. Why are there new cars every year? Because someone tho…
Accelerating Productivity and Profitability with the Power of Services
What if you could simultaneously reduce your network downtime by 74 percent and increase IT efficiency by 30 percent? What would you do with your newfound time? Maybe you would divert recovered costs toward revenue-generating activities. Perhaps you would redirect resources to take meaningful steps…
Cisco Services Breaks the Record…Again!
Cisco Services is all about the customer. Our goal is to deliver exceptional, timely and effective service every time, while helping them succeed. Cisco Systems, Inc. has been recognized by J.D. Power for providing an “Outstanding Customer Service Experience” for the 11th consecutive year. We are hu…
5 Reasons Why Businesses Are Turning to Collaboration as a Service
The way we work today has changed dramatically with growing flexibility in the workplace. With increase in user mobility, effective collaboration solutions are a must to maintain teamwork and improve productivity. To address the changing climate, many businesses have opted for collaboration as a ser…
How Can IoT Accelerate Digital Transformation?
Digital Transformation will be in full swing before you know it. By digitizing the most important assets through the Internet of Things (IoT), companies can dramatically grow their business, increase operational efficiency, and deliver exciting customer experiences. No wonder, IoT is predicted to be…
When It Comes To Protecting Data, Cisco Services Goes All-In
Yes, it’s official! Cisco successfully completed the ISO 27001 Certification across our entire services business worldwide. This important certification reinforces our commitment to protecting Cisco and our customers. With Cisco as a trusted partner, customers can be confident that every possible sa…