Customer Experience

Over the next two years organizations will transform their network for the digital era in increasing numbers. In fact 45% of organizations1 are expecting to already have digital-ready networks in two years – triple the number today. And no wonder. Cloud, mobility, and IoT are placing unprecedented d…

I recently had the pleasure of joining a twitter #CiscoChat co-hosted by @CiscoServices and Zeus Kerravala @zkerravala of ZK Research. We started the chat to debate the pros and cons of software support, but as we dove into the costs of downtime, it became evident there was no debate. Software suppo…

Technology continues to change, but one thing remains the same; Cisco proudly earns the J.D. Power Certified Technology Service and Support (CTSS) certification. This is the 10th consecutive time Cisco has earned this certification – a milestone accomplishment no other company (in any industry) has…