October 15, 2021

NETWORKING

How to connect and engage a hybrid workforce

There’s no going back to the pre-pandemic workplace. The workforce of the future is hybrid, where employees will be able to work at home, in the office, or anywhere in between. And it’s up to IT leaders to help support this shift. IDC predicts that by 2023, 75 percent of Forbes Global 2000 companies “will…

October 12, 2021

COLLABORATIONS

Companies looking to up their customer experience game must learn from the public sector

In the past, the public sector looked up to the private sector for innovation and cutting-edge technology. The single-most important global event of 2020 forced public sector leaders to think outside the box to enable remote work and serve their communities, while protecting staff and optimizing…

October 7, 2021

NETWORKING

Four key enterprise network trends every IT leader needs to understand

Today’s enterprise network has changed beyond recognition from what it looked like a decade ago—and the rate of that change is accelerating. Gartner, for example, predicts that enterprise IT workloads deployed on global cloud platforms will double from 2020 to 2023, reaching 40 percent of all workloads.…

October 5, 2021

CLOUD

Consumer goods conglomerate sees value in leapfrogging to the cloud

In the new normal, businesses need applications that are quick, work seamlessly from anywhere, support customers and employees no matter what network or device they use, and deliver intuitive and user-friendly experiences – all while keeping security front and center at any given moment. To deliver…

September 28, 2021

SMB

75% of Asia Pacific SMBs that Suffered a Cyber Attack Lost Customer Information Due to the Incident, Cisco Report Finds

News Summary: One in two Asia Pacific SMBs suffered a cyber incident in the last 12 months 51% of those that suffered cyber-attacks said these cost the business US$500,000 or more SMBs are preparing to tackle this, with 81% having simulated cybersecurity incidents in the past 12 months Small and medium-sized…

September 28, 2021

SECURITY

Protecting pharmaceutical research and standards in the hybrid work era with SASE

Pharmaceutical and pharmaceutical research organizations have always played a critical role in helping us fight disease and keep healthy. Their importance has been further underlined by the pandemic and the speed with which they had to work and develop a vaccine to help the entire human race. However,…

September 27, 2021

PARTNERS/CHANNEL

Japan’s First “Cisco Advanced Customer Experience Specialization” Acquired.

Interview with Net One Systems, “What is the real value of ‘Customer Success’ and the practical methods?” In March 2021, Net One Systems Co., Ltd. became Japan’s first Cisco® Advanced Customer Experience Specialized Partner locally and second in the Asia Pacific and Japan.  The Cisco® Advanced Customer…

September 27, 2021

NETWORKING

Three key network challenges every enterprise should address in the post-pandemic era

The workplace has changed forever—and it’s not only employee expectations that are driving this change. Nine out of 10 C-suite executives say their organizations will continue combining remote and onsite working after the pandemic, according to a global McKinsey survey. What’s more, most of those…

September 16, 2021

SMB

Small medium business and the move to hybrid working: now is the time

Some of my best decisions were made when things were most challenging. And for many small and medium sized businesses, now is that time. It could be the fortunate challenge of having more business than you can manage. It could be the opposite, with your standard business model under threat. Certainly,…