May 18, 2021

CLOUD

The platform era: How an Asian OTT player built ‘everything’ on the cloud

We live in a digital world where anything can be built, deployed, and run on the cloud, instantly. The pandemic has made us all realize the importance of this capability and underscored the importance of building infrastructure to support it. Think of all of the largest players in the world. They’re…

A look at teams for teams week

Over the past year, we’ve all done our best to connect with our peers in a hybrid model. We’ve always had flexible working practices at Cisco, and a culture of trust that gives employees the confidence to make decisions about how they work. However, it’s important to make time for human connections and…

Hybrid working during Ramadan

As the world continues to work in a hybrid model, we are all starting to have a deeper understanding of everyone’s lives and the many different aspects they balance along with their work life – kids, studies, parents, faith. We asked our employees to share their insights around Ramadan with us. Wasim…

May 11, 2021

CLOUD

What cloud success looks like for one of Asia’s largest banks

Financial service institutions, especially banks, are bound by regulations and responsibilities and mired in legacy infrastructure, both of which make it difficult for them to adopt new technology. Over the past couple of years, with fintech companies and neobanks competing for a share of the market,…

May 4, 2021

CLOUD

Observability is the key to unlocking value in your cloud journey

On the face of it, the cloud isn’t new. The technology has been around for nearly a decade and companies have had plenty of opportunity to understand and leverage it. However, it is also true that the cloud has evolved since it first became available; the pace of change has been more significant in the past…

May 3, 2021

HEALTHCARE

Enabling Big Ideas in Healthcare for Small Businesses

The way we deliver and receive healthcare is fast changing in the face of the global pandemic and other pressures such as changing demographics, rising affluence, and increasing demands being placed on healthcare systems worldwide. In a survey of company executives across industries by McKinsey…

April 22, 2021

CYBERSECURITY

A look at SecureIT for Girls in ICT

The need for more women and girls in the technology sector continues, at a time when diversity numbers in the industry are at an all-time low. Earlier this year, the World Economic Forum revealed Australia’s ranking in the Global Gender Gap Index had dropped significantly to beyond 50th place, moving…

Earth Day: Protecting our Precious Planet

One of the reasons I love working at Cisco is the freedom to pursue your passions, and make an impact. For me, that’s protecting what’s precious: our planet. Based in Australia, there is wonderful nature all around me. Being fortunate enough to be able to travel and see some of nature’s wonders, I’ve been…

April 6, 2021

CONTACT CENTER

Bringing the Cloud to ASEAN for Better Customer Experiences

In today’s modern customer experience economy, cloud innovation is critical for the needs of your contact center. Things like delivering an optimized agent experience with artificial intelligence and empowering your contact center agents to work from home have become a necessity today and are…