Digital transformation

Mobility. IoT. Cloud. Analytics. Major technology shifts have forced businesses to think differently about their technology investments. As organizations retool to go digital – whether their goals are to grow, drive productivity, differentiate, protect themselves, improve customer experience, or dri…

Is your healthcare organization planning to make a digital transformation?  Are you wondering what this means and what impact it might have on your established processes?  At Cisco, digitization means connecting people and things; and making sense of the data in a meaningful and secure way.  Using t…

In today’s world of digital abundance, the sports and entertainment industries are imagining new ways to deliver and enhance fan experiences. From parking and concessions to merchandise, ticketing, and engagement, venues and team owners are focused on using digital technologies to creatively upgrade…

NOW is the time to align your marketing and sales efforts. More than ever you as partners, regardless of your function, have to remain vigilant of customers’ needs in today’s digital world. Everything moves faster. Everyone is connected. Your customers have transformed. Digital natives will dominate…

  In Scott Brown’s recent blog post, “The Digital Shift: Partner Evolution and Future of IT”, he talks about the transformation of product and service delivery models in our industry and evolution of sales practices to keep pace with customer expectations. As digitization and the anything-as-a-…

There are so many definitions for Digitization out there, all trying to convey the same concept with varying degrees of loftiness and specificity. My own is simple – make the best use of the latest tech to excel in your business. And all of us need to do it…Cisco, partners of all types and customers…

In the summer of 2012, I was asked to pick up a high profile project with time restrictions for Bank of America/Merrill Lynch (BAML). The brief was to implement a mobile phone recording solution for UK traders to comply with UK’s FSA rules on mobile call recording for financial institutions. Part of…

Digital transformation offers customers immense opportunity to create new business value, and can only be achieved when it is powered by both our best-of-breed partners and Cisco innovation. We put our customer business issues first – then engage our entire ecosystem, including resellers, software v…

Last year, I wrote a series of blogs exploring the various technology and business factors to keep in mind while considering an Internet of Things (IoT) deployment. Since then, IoT has continued to accelerate its drive toward transformational change across industries. And I have continued to log in…