Digital transformation

Digital learning solutions have the power to transform the K-12 classroom, especially for schools that have lofty education technology goals. A great example of this is Wayne Highlands School District. Like many schools in Northeastern Pennsylvania, Wayne Highlands requires high-performing technolog…

The development of the digital landscape is accelerating at an unprecedented rate for Cisco, our ecosystem of partners, and our mutual customers. We’re seeing unprecedented opportunity as our customers – across all vertical markets – are going full speed to quickly becoming digital organ…

We’re at the cusp of a cloud data transformation, and there shouldn’t be any doubt that the cloud is going to take center stage in your data center planning. Over the last few years, cloud adoption has evolved from an emerging technology to an established networking solution that is gradually gainin…

Public safety officials are facing unprecedented challenges in keeping citizens, cities and nations safe. As socially significant trends continue to arise globally, government officials must consider how to use technological advancements to reduce threats and consequences associated with our current…

In the aftermath of Thanksgiving, it’s easy to think the holiday season is about crazed crowds and Black Friday pricing. But retailers aren’t just competing on price. They know that it’s the in-store experience that brings customers back. And digital transformation is providing new ways for retailer…

We’re all bombarded with opinions and predictions from so-called experts. But who do you trust? I believe it’s important to have a strong track record if you want people to take you seriously. Last year, I made five predictions about the Customer Care industry for 2016. You can read abou…

Like many other industries, hospitality is undergoing a digital transformation. Guest WiFi access has gone from being an amenity–and something that would simply enhance the guest experience–to being just one of many services that are critical to meeting guests’ needs. Today, properties are swarming…

Did you know Pokémon Go set the record for the Apple App Store downloads in the first week?  Not only that, it has gone on to break five Guinness World Records: Most revenue grossed by a mobile game in the first month Most downloaded, first month Most international charts topped simultaneously for…

I need to preface this blog with a full disclosure statement. I love shopping! And apparently I am not alone in my affinity for all things retail. Let’s face it, many people enjoy the thrill of acquiring a new “bright shiny thing” or the high of getting a deal on something you need. However, the inc…