AI

4 min read

In today’s hyperconnected world, telco leaders recognize that digital resilience is not just about keeping networks online—it’s about ensuring that customers and businesses experience uninterrupted, high-quality service. The shift toward digital resilience is being driven by the need to proactively…

2 min read

There’s been lots of news announcements from Cisco in the AI sphere from Hypershield to the recent expansion of the partnership with NVIDIA announced just this week. One exciting update includes AI defence, and our partners will be at the front of this AI revolution for our customers. There are several…

5 min read

Artificial Intelligence (AI) has evolved from a promising technology to an essential pillar of modern telecommunications (telcos). Service providers are no longer simply maintaining networks; they are actively leveraging AI to create smarter operations, deliver better customer experiences,…

3 min read

As we move into 2025 AI will be at the forefront of many discussions and the readiness to harness the opportunity is multi-faceted from strategy development, infrastructure design, to talent considerations. In a panel discussion Cisco hosted with Telstra, we explored how artificial intelligence…

5 min read

With businesses increasingly shifting their operations to the cloud, ensuring robust security has become more complex and critical. Cloud firewalls offer a sophisticated, adaptable solution designed to protect resources distributed across virtual environments. Unlike traditional, on-premises…

3 min read

News Summary Networking and security products include Cisco Catalyst™ 1200 and 1300 Series switches and Cisco Meraki MX. The products streamline network setup and security management for SMBs, accelerate digital adoption and reduce complexity for tightly resourced operations teams. Cisco is…

4 min read

COVID-19 ripped through economies all over the world, impacting businesses in mature and developing markets alike. Arguably the hardest hit are small to medium businesses, many of whom are struggling just to stay afloat. The global pandemic has underscored how digitalization is no longer a choice…

2 min read

With over 90% of road crashes caused by human error, leveraging technology to reduce incidents is vital.  Connected vehicles are a perfect example of Internet of Things (IoT) in action and demonstrates how technology can create safer roads. Australia’s largest on-road pilot of connected vehicles…

3 min read

What your customers want The days of tolerating bad service are gone. Long wait times, unprepared agents, being transferred multiple times to the “right” department, and then repeating ourselves over and over again, are just a few examples of how a company can lose our business even if we’ve been a lifelong…