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As the world continues to work in a hybrid model, we are all starting to have a deeper understanding of everyone’s lives and the many different aspects they balance along with their work life – kids, studies, parents, faith. We asked our employees to share their insights around Ramadan with us. Wasim…

4 min read

Financial service institutions, especially banks, are bound by regulations and responsibilities and mired in legacy infrastructure, both of which make it difficult for them to adopt new technology. Over the past couple of years, with fintech companies and neobanks competing for a share of the market,…

4 min read

On the face of it, the cloud isn’t new. The technology has been around for nearly a decade and companies have had plenty of opportunity to understand and leverage it. However, it is also true that the cloud has evolved since it first became available; the pace of change has been more significant in the past…

4 min read

The way we deliver and receive healthcare is fast changing in the face of the global pandemic and other pressures such as changing demographics, rising affluence, and increasing demands being placed on healthcare systems worldwide. In a survey of company executives across industries by McKinsey…

3 min read

The need for more women and girls in the technology sector continues, at a time when diversity numbers in the industry are at an all-time low. Earlier this year, the World Economic Forum revealed Australia’s ranking in the Global Gender Gap Index had dropped significantly to beyond 50th place, moving…

3 min read

One of the reasons I love working at Cisco is the freedom to pursue your passions, and make an impact. For me, that’s protecting what’s precious: our planet. Based in Australia, there is wonderful nature all around me. Being fortunate enough to be able to travel and see some of nature’s wonders, I’ve been…

4 min read

Business leaders are building resilient enterprises to keep their operations running smoothly and their staff engaged, whether in the office, on the field, or at home. The key to their success lies in keeping their infrastructure fluid, agile, and secure. From an operations perspective, think of…

3 min read

In today’s modern customer experience economy, cloud innovation is critical for the needs of your contact center. Things like delivering an optimized agent experience with artificial intelligence and empowering your contact center agents to work from home have become a necessity today and are…

2 min read

When it comes to adopting technology and leveraging it to boost innovation, Thailand’s banking sector may not be the center of attention yet, but it surely is taking giant steps towards becoming one. From selling blockchain-based government savings bonds worth billions, to radically transforming…