Partner

AI holds tremendous potential to be a disruptive force, but only a small percentage of companies appear to be capitalizing on it, according to recent research published in MITSloan Management Review. The way I see it, what stands in the way of progress for most businesses isn’t what you might expect…

Children’s Hospital Los Angeles (CHLA) has a motto: We treat kids better. And they’re always looking for new ways to do just that. Whether it means supporting new pediatric research, making sure every patient receives a special valentine, or training young people to be future healthcare superstars.…

As Senior Warranty Manager for Insight, a global technology provider, Cheryl Fischer has witnessed the changes brought on by the subscription economy first hand. I recently sat down with her to discuss how her organization is using Lifecycle Advantage to digitize customer engagement and increase val…

In my November 2017 blog “Selling Higher—Changing Our Selling Motion for Better Customer Outcomes,” you heard me talk about how important it is for Cisco and our reseller partners to change how we sell and with whom we sell to capture more budget for digital transformation projects. I also said that…

As Cisco and our strong channel partner community lead market transitions and enable customers to embrace and capture new opportunities with digital transformation, the solutions we deliver grow progressively complex.  While accelerating partner growth is foundational to Cisco’s business model, simp…

The University of Western Australia is ranked in the top 1% of academic institutions in the world. To keep moving up, they have to keep moving ahead. Especially when it comes to tech. The university’s IT department wanted to set up a private cloud so they could better serve students and academics, a…

I recently read an article posted by Adobe, and this was the leading hook, “Imagine a world where everything is connected and anything can be known. Where clothing gathers customer data, refrigerators do the shopping, and companies tap into consumers’ subconscious thoughts. This is the future of mar…

The “Power of 3” is continuing to gain momentum just a few months after I shared it at Partner Summit in Dallas. The reality of the Power of 3 is that when Cisco partners, Americas Partner Organization (APO), and Cisco’s sales teams work together – we can and will deliver success for our customers.…

Ideally, digitization should simplify the user experience, making it faster and more convenient for customers to interact with a company. But all too often that isn’t the case. In fact, when done wrong, digitization can add layers of unnecessary complexity, resulting in confusion and frustration, an…