AI
Five reasons your business needs Cisco Webex Contact Center
3 min read
Driving business growth for customers 2020 has been an insane and yet exciting year for Cisco and our customers. This post-pandemic era we now live in has found us hard at work, helping our customers adjust to the “new normal” of the workplace. From enabling remote working, preparing for safe return…
Working From Anywhere as The New Normal
5 min read
As we entered 2020, the financial services industry was in a different place: the global economy was more stable, markets were solid, and banks and other institutions were performing well, largely due to good regulation and testing that had been put in place. While these organizations were doing well…