Service Provider

Accelerate GTM Transformation Using the Jobs to be Done Framework

Service providers (SPs) are in mid-transformation. No news there!  SPs are: Adopting digital methodologies to iterate the commercialization process and speed time-to-market. Expanding their offer portfolios, moving up the stack to include complementary value-added managed services. Shifting to clou…

August 13, 2019

CUSTOMER EXPERIENCE

Walk a Mile in Their Rain Boots: The Innovative CX of 5G RuralFirst

  Just about every organization is looking to innovate. Making it happen? Not so easy. Stephen Speirs explains how to bridge the gap from a blank sheet of paper to a great customer experience (CX). An almost 20-year veteran of Cisco, Stephen is a former software engineer who now works in Cisco…

SOS! My Peering is Under Attack!

What happened? Now that the Internet has become critical to our day-day lives we really feel the impact when it goes down. While the origin of the Internet – the so-called “ARPANET” was built for resiliency and redundancy there are some hidden vulnerabilities that can undermine its stability. One ke…

No Network, No Cloud

I’ve been working on software-defined networking opportunities over the past five years or so, and it continues to amaze me how many enterprise network departments are only embarking on the software-defined WAN (SD-WAN) journey because they are either told to do so by analysts or because of perceive…

Orchestration and Automation Solutions for the 5G Era

In our previous blog, we looked at how Cisco can help service providers (SPs) deliver high-quality 5G solutions to their enterprise customers. We now continue the story by focusing on two important 5G-network enablers: automation and orchestration. In the light of today’s changing market trends, thi…

Equinix Segment Routing-powered network delivers increased value to its customers

  Guest Author: Muhammad Durrani Leading Global Network Architecture and Engineering Equinix Segment Routing 101 Segment Routing (SR) is a flexible and scalable way of performing source routing. The source chooses a path and encodes it in the packet header as an ordered list of segments. Eac…

June 20, 2019

INNOVATION

Italy: Where An Innovation Renaissance Continues to Flourish

Even Leonardo de Vinci would be amazed by innovation in today’s Italy. Most people, including myself, usually travel to Italy to marvel at its rich history of culture around the arts, architecture, and food. On my most recent visit, however, I had the opportunity to glimpse the future, explore 21st-…

Future workforce demands paradigm shift in Talent Management

Last year Accenture published a report highlighting how Communications Service Providers (CSPs) must re-skill their workforces in new technologies to capture growth opportunities. What was clear is that for C-suite officers of CSPs this is probably the topic that keeps them awake at night most. The…

Cisco Culture is Alive and Thriving in the Service Provider Team

During a recent company meeting, our Chairman and CEO, Chuck Robbins was asked, “What are some of the things that make you most proud?” I was very touched when he responded that he is most satisfied when the world experiences the “hearts and minds” of our people at Cisco. He went on to highlight how…