Customer Experience
Foresee the Unpredictable at Cisco Live Europe
(No superpowers required) In this hyper-connected world, the speed of change has never been faster, the risks have never been higher and success has never been more challenging. Sometimes, it feels as if you need to see into the future to be successful. But, the superpower of foresight may not be as…
4 Things Manufacturers Should Know About Their Collaboration Investment
As Industry 4.0 ramps up, things like cloud computing, cognitive computing, and IoT are beginning to take center stage in the manufacturing landscape. Yet while many are looking to the future for their answers, manufacturers are still experiencing gaps. Problems such as supply chain complexity, geog…
Adopting Smart Operations to Scale in a 5G World
The rollout of 5G brings with it more possibilities: new services, more speed, more opportunities to scale, and accelerating growth. However, it also brings more complexity overlaid to today’s already-complicated networks. With growth, the level of operations becomes increasingly difficult with new…
How to Get the Most Value From Your Container Solutions?
There’s been a fundamental shift in the technology industry over past 3-4 years with “applications and software-defined everything” dominating IT philosophy. The market continues to move towards a cloud native environment where developers and IT leads are looking for agility in application developme…
Secure Your Cloud Edge with Cisco Services for SD-WAN
In the new digital economy, there is an increased focus on delivery of superior customer experience as a means to competitive advantage. A recent study by Walker Research predicts that, “By 2020, customer experience will overtake price and product as the key brand differentiator.” To support strateg…
Inside TAC: talent, culture and innovation
As technology grows more complex and more critical to your business, it’s even more important that you have the right support to turn to — whether you have a hardware fault to troubleshoot, or need advice with a complex configuration or software update. If you’re a Cisco customer, chances are you’ve…
A Service For Every Huddle Room and Cloud Calling Need
We all know one simple truth – success is never guaranteed. If you peel back the layers to find out what determines success in collaboration deployments, you’ll often see that unaddressed details have the potential to stifle collaboration instead of improving it and can spoil your investment f…
Stronger together: Cisco and BBVA pioneer a new talent exchange
For all the talk of artificial intelligence in the IT industry, people are as critical to building a successful business as ever. But when the technology landscape is changing so quickly and demand is so intense, the old ways of developing teams no longer suffice. BBVA and Cisco are taking a new pat…
Modernization of the Workforce Experience Journey
Today, collaboration technology is innovating at its fastest pace with more options than ever to increase productivity and empower workforces across the globe. CIOs are doing well in thinking about how they can use collaboration technology to their advantage, but there’s a drawback. Investments don’…