Customer Experience

January 23, 2019

CUSTOMER EXPERIENCE

Foresee the Unpredictable at Cisco Live Europe

(No superpowers required) In this hyper-connected world, the speed of change has never been faster, the risks have never been higher and success has never been more challenging. Sometimes, it feels as if you need to see into the future to be successful. But, the superpower of foresight may not be as…

December 12, 2018

CUSTOMER EXPERIENCE

4 Things Manufacturers Should Know About Their Collaboration Investment

As Industry 4.0 ramps up, things like cloud computing, cognitive computing, and IoT are beginning to take center stage in the manufacturing landscape. Yet while many are looking to the future for their answers, manufacturers are still experiencing gaps. Problems such as supply chain complexity, geog…

December 11, 2018

CUSTOMER EXPERIENCE

Adopting Smart Operations to Scale in a 5G World

The rollout of 5G brings with it more possibilities: new services, more speed, more opportunities to scale, and accelerating growth. However, it also brings more complexity overlaid to today’s already-complicated networks. With growth, the level of operations becomes increasingly difficult with new…

December 10, 2018

CUSTOMER EXPERIENCE

How to Get the Most Value From Your Container Solutions?

There’s been a fundamental shift in the technology industry over past 3-4 years with “applications and software-defined everything” dominating IT philosophy. The market continues to move towards a cloud native environment where developers and IT leads are looking for agility in application developme…

November 27, 2018

CUSTOMER EXPERIENCE

Secure Your Cloud Edge with Cisco Services for SD-WAN

In the new digital economy, there is an increased focus on delivery of superior customer experience as a means to competitive advantage. A recent study by Walker Research predicts that, “By 2020, customer experience will overtake price and product as the key brand differentiator.” To support strateg…

November 26, 2018

CUSTOMER EXPERIENCE

Inside TAC: talent, culture and innovation

As technology grows more complex and more critical to your business, it’s even more important that you have the right support to turn to — whether you have a hardware fault to troubleshoot, or need advice with a complex configuration or software update. If you’re a Cisco customer, chances are you’ve…

November 20, 2018

CUSTOMER EXPERIENCE

A Service For Every Huddle Room and Cloud Calling Need

We all know one simple truth – success is never guaranteed. If you peel back the layers to find out what determines success in collaboration deployments, you’ll often see that unaddressed details have the potential to stifle collaboration instead of improving it and can spoil your investment f…

November 15, 2018

CUSTOMER EXPERIENCE

Stronger together: Cisco and BBVA pioneer a new talent exchange

For all the talk of artificial intelligence in the IT industry, people are as critical to building a successful business as ever. But when the technology landscape is changing so quickly and demand is so intense, the old ways of developing teams no longer suffice. BBVA and Cisco are taking a new pat…

November 14, 2018

CUSTOMER EXPERIENCE

Modernization of the Workforce Experience Journey

Today, collaboration technology is innovating at its fastest pace with more options than ever to increase productivity and empower workforces across the globe. CIOs are doing well in thinking about how they can use collaboration technology to their advantage, but there’s a drawback. Investments don’…