Customer Experience

  “Even when we’re about three years old working with Lego blocks, we want to do something different, we want to build something unique with our own hands.” It’s clear that from a young age Cisco Customer Experience’s Chief Architect, Dave Malik, had a knack for innovation, the process of…

Varsha Kanwar has seen the power of the right workplace culture. As chief of staff in Cisco’s CX Portfolio Product Development organization, she’s passionate about the “power of we” and how teams can make amazing things happen — if we share the right purpose.     Five ways to build powerf…

  Just about every organization is looking to innovate. Making it happen? Not so easy. Stephen Speirs explains how to bridge the gap from a blank sheet of paper to a great customer experience (CX). An almost 20-year veteran of Cisco, Stephen is a former software engineer who now works in Cisco…

Aseel Othman passed her CCNA at age 12. She earned her CCNP at 15. And by 18 she became the youngest female CCIE in the world, passing the notoriously difficult exam on her first attempt.   After university she pursued her engineering dream, relocating from Jordan to Poland to become a Network Cons…

This year marked the 30th anniversary of Cisco Live US, bringing together over 30 000 customers and partners, with Cisco leaders discussing the future of technology. The hottest topic with our SP customers continues to be 5G. Re-architecting the network to begin delivering 5G services is top of mi…

Consider for a second how you think about your vehicle’s maintenance. If you’re like the majority, you might drive your car every day and feel confident that you can get from place to place without scheduling a routine checkup every 5000 miles, as automotive experts suggest. You might wait for a sig…

We’re here to help you turn technology into your business outcomes, whether you’re leaping into the unknown with a bold new idea, or revamping mission-critical infrastructure in flight.   We help you do it faster, with less risk and greater efficiency, so you get the results you envisioned.   …

Unleash the Capabilities of the New Network The worlds of networks, IT infrastructure and applications are no longer siloed – they’re inseparable. Today’s networks are automated and programmable; they’re platforms for developers to build on, and inextricably connected with infrastructure at the edg…

I invite you to join us at Cisco Live on June 9. It’ll be my first Cisco Live, and I can’t wait to meet and talk with you. You won’t be disappointed – we have an action-packed few days of talks, demos and celebrations. As you build out your agenda for the big event, here are five things you absolute…