Customer Experience

Your network. Our expertise. Technology is evolving at lightning speed and with each innovation comes the promise of making our lives easier or our businesses more profitable and efficient. The daily deluge of information about technology advancements can make us numb to it all. However, Wi-Fi 6, al…

  Why your new collaboration technology isn’t catching on as you expected When organizations want to update their collaboration technologies, IT departments spend weeks, sometimes months, focusing on the right products that will help their company meet their goals. They rigorously check require…

At Cisco, we’ve spent the past 30 years helping our customers solve their toughest technology challenges. We’ve brought our expertise to all kinds of projects, through deep and lasting partnerships all founded on a simple ethos:   “Whatever it takes, we’ll get the job done.”   IT projects…

What’s better than a company that employs the world’s brightest minds? A company that does so but ensures that its employees are also good people. Cisco has long been known for its corporate stewardship. Stories like this prove that we’re a company that’s pushing for good in our communities, and it’…

Contributors: David Stanford Multicloud is the new normal. Organizations today are using two to three different clouds within their environment- a combination of public and private clouds- to optimize their IT environment, accelerate applications to market, and speed digital transformation. In fact,…

MWC19: When the world’s leading Service Providers get together with the Cisco Customer Experience team, the paths to making future technologies a reality materialize. 5G The hottest topic by far, (following folding phones, of course), was 5G. Our CEO Chuck Robbins was joined on the main stage with R…

Like the engine is to a race car, IT is at the heart of your business—to keep it running around the clock, deliver new products and services, drive transformation, and extend to new markets globally. So, it’s no surprise two of the top three operational priorities for CIOs include delivering a stabl…

MWC19 Barcelona is right around the corner, and our team is gearing up for a busy week. If you’re traveling to Barcelona, it’s time to plan how to get the most out of the event. With an overall event theme of “Intelligent Connectivity,” there’s plenty to look forward to at the show. Wherever you are…

We often hear stories of collaboration customers who grow frustrated with how complicated it can be to achieve their desired business outcomes, especially when they need to create an “out-of-the-box” solution on their own. And they have a point. A lot of the difficulty in getting your collaboration…