analytics

Data Evangelism: Oxymoron, Fluff, or Business Driver?

At first pass, data evangelism may sound more like an oxymoron than a corporate function. Most of us (and our dictionaries) associate evangelism with faith, while data & analytics is core to the scientific method. Evangelism is predominantly qualitative while data & analytics is the definiti…

Meet the experts: Talking Retail

Retailers worldwide are in a race to transform their business to meet consumer expectations. It is a competition with digitally native brands and channels, where manufacturers can meet the customer directly. We all know that the end goal is to connect the entire retail experience and not rely on one…

November 20, 2018

DIGITAL AND SOCIAL

Cisco’s Democratization of Data: A Common Language of Measurement

Not so long ago, Cisco marketers were occasionally known to despair at the number of legacy systems that were housing old or disparate customer data points. So many systems with so many different data formats seemed too overwhelming a task to make it into something meaningful. Today, our Marketing o…

November 6, 2018

ANALYTICS & AUTOMATION

With Great Data (Comes Great Responsibility)

DJ Patil, former first Chief Data Scientist of the United States, closed this year’s Data Symposium with a reminder for our audience: “We live in a truly remarkable time.” Technology, he explained, is improving our lives in ways that would have been unfathomable just ten years ago. Consider online s…

November 1, 2018

CUSTOMER EXPERIENCE

Dawn of the AI Era – The Time is Now, According to New Readiness Index

As an IT leader, how much of your budget do you typically spend to keep the lights on? 30 percent? 40 percent? Try 78 percent. So how much room does this leave for innovation? In my estimation, not nearly enough. This number, however, doesn’t shock or surprise me. We’ve been moving so quickly over t…

October 24, 2018

DEVELOPER

#CiscoChat: Cisco Partners win with DevNet

I like Cisco Chats because they give us an opportunity to connect with our global Developer Community. It’s a time for Cisco programmability experts to share helpful information that can guide you in your new or ongoing projects. Our next #DevNet #CiscoChat is about Partner success! November 1, 2018…

October 16, 2018

CUSTOMER EXPERIENCE

Machine learning’s importance to services

Machine learning (ML) has been one of the hottest buzzwords in technology over the past few years. It seems every segment of the high-tech industry has been impacted by ML. This technology has changed the way we service customers, allowed us to interact with in-room meeting devices, made our busines…

October 9, 2018

CUSTOMER EXPERIENCE

Cisco Business Critical Services: Helping Customers Increase Productivity, Innovation and Cost Savings

Digital transformation is forcing every company to rethink their core business strategies. As a result, IT operations and engineering departments are under more pressure than ever.  They are faced with immense expectations to drive business results, while they keep end-users happy, drive costs down,…

September 18, 2018

ANALYTICS & AUTOMATION

Machine Learning for Analytics and Assurance

We are hearing amazing stories from our Cisco customers as they roll out intelligent analytics and assurance solutions in the form of Cisco DNA Center, Meraki insight, and Network Assurance Engine (NAE). The comments are on the accuracy and complexity of the analytical models that we have built, bas…