analytics

It’s an election year, so public policy wonks are everywhere. They talk incessantly about the technicalities of public policy. The process is long, with endless debate. Final policy decisions can be fluid and are influenced by which side you’re on, so they’re subjective. However, policy does have a…

In my previous blog, I introduced the power of understanding your process to make improvements and increase productivity. This hack is especially important to be an expert—and make decisions based on that expertise. My second of four data-driven hacks relates to talent. Finding it. Leveraging it. Re…

Two year olds operate with a rather unique set of algorithms. Which is to say that they don’t follow the rules we adults have calculated for safety. One Friday morning, my tiny human leapt off of the couch and for a brief millisecond, all systems stopped; heartbeat, breathing, digestion. My panicked…

You may have lots of good people collecting and analyzing data. But have you ever thought about how human bias and expectations can affect the results of your analysis? Or the quality of the decisions your company makes based on that analysis? My most recent podcast guest certainly has. Annie Duke h…

When we talk about our own personal style we usually mean our preferences. And we often base that style on our goals. For example, the clothes we wear. The way we talk. How we spend our free time. Our style is also influenced by a number of channels—media, family, friends. But what channel should we…

If data is the new oil, there is one major difference.  Unlike oil, which over the years have suffered from unpredictable supply, for much of the customers, there is only abundance of data.  Despite the glut of data, the same customers profess there is often a shortage of actionable information.  In…

How often does IT receive the complaint “the network is slow?” End users complaining about application problems can be frustrating, especially when it is not always the network that is the cause. When those complaints come from remote sites, eliminating the WAN as the cause of the proble…

Analytics is the new source of competitive advantage.  Thomas H. Davenport, author of Competing on Analytics: The New Science of Winning,  has been writing about analytics for over 10 years.  Unfortunately, even when I attended Cisco Live Barcelona a few weeks ago, many customers from IT are still c…

With a tap, Lyft can take you to where you need to go in just a few minutes. Car companies like Audi are using virtual reality to give you a test drive of their latest models. Amazon Prime Now can deliver groceries to your door step within two hours. Social media tools like ConnectedHQ automatically…