Partner

December 7, 2016

PARTNER

Are You Taking Full Advantage of Digital Marketing Opportunities?

You’ve heard me say it. You’ve heard Karen Walker say it: the transition to digital marketing is a business imperative for businesses across the board. And distributors are no exception. In my blog This Will Help You Sleep at Night, I outlined some of the key benefits and digital marketing offerings…

December 6, 2016

PARTNER

Looking for Great IT Talent? Talent Bridge is the Answer for Cisco Partners

Business and IT continue to change more rapidly than ever, yet as a manager I remain committed to one consistent thing – hiring the best talent and arming them with the skills for a successful future. Whether you are growing your own career, or building a team, Cisco can help. So, how can Cisco help…

December 1, 2016

PARTNER

How Does Your Customer Success Practice Stack Up? [Infographic]

In 2016, the Customer Success Talk webinar series brought together a wide array of influencers and decision makers from Cisco partners, both large and small. Our subject matter experts focused on the business case for customer success management (CSM) and the people, process, automation and analytic…

November 28, 2016

PARTNER

2016 Partner Rewind: Customer Success Year in Review

The Chinese calendar calls 2016 the year of the monkey, but looking back on our industry these past 11 months, I would call it the year of the customer. Why? Because as digital disruption takes hold and transforms the way we do business, the most important reality we all need to accept is that the c…

November 18, 2016

PARTNER

Big Data and Big Results for Customer Experience

Earlier this week, more than 200 Cisco partners attended the latest Customer Success Talk webinar, “The Golden Thread: Connecting Data in the Value Chain”.  The live event featured Andy Starr, Vice President of Cisco’s Customer Success and Renewal Operations organization, where he shared his perspec…

November 17, 2016

PARTNER

Developers Accelerate Innovation… DevNet Accelerates Developers.

Now more than ever, our partners need to deliver business outcomes to customers at Full Speed.  We also know this often requires custom software development in addition to industry-leading technology. Whether you are a large partner organization that needs to be more nimble, or a small to medium-siz…

November 15, 2016

PARTNER

How One Company Saw the Light on Digital Marketing

Disrupt or be disrupted. Implementing digital marketing will change the way your customers see you. Read what guest blogger Susan Andersen, Director of Marketing, ShoreGroup did to change the winds of success to their favor.   Three years ago, our company realized we needed a change. ShoreGroup…

November 14, 2016

PARTNER

Refine Your Focus with Distribution

I can’t believe it’s been nearly two weeks since an energizing Partner Summit in San Francisco! As I take a step back and reflect, one word continues to pop into my head – focus. More than ever before, our teams are more focused, aligned and ready to help our partners and customers go Fu…

November 11, 2016

PARTNER

Now what? 5 ways to capture momentum after the big event

My notebook is filled with inspiration, actions, ideas, and scuttlebutt from Partner Summit. I bet yours is too! Here are five things to do next (and share with your team).   1. Watch what you missed. You can’t be in two places at once which is why we offer the general sessions, impact sessions…