Partner

Fun fact: as many of you know, I am an avid triathlete. Not only do I constantly strive to achieve my personal best but I also like to encourage others to achieve their goals! About five years ago, I started a running group in Tampa, Florida. Since then, the group has grown to have over 1,000  membe…

“It’s in TWENTY-THREE DAYS” I tell my kids. “Our trip to Disney?!?! They inquire excitedly. “Disney…what? No! That’s not for a while. I’m talking about PARTNER SUMMIT” is my pithy response. As they roll their eyes and look mildly disappointed I regale them with stories about the event. They retort w…

No matter how much pest prevention we do around our house, inevitably we’ll find a pest (or maybe even a lizard) in the house every now and then. It’s Florida. Real pests vs. intrusive, hostile or malicious computer code. Obvious? Maybe. Similar? You bet. In both situations, you react in either of t…

The World Cup comes to your town but you don’t have a ticket. Do you ignore the game? Probably not! Instead you invite family and friends to watch the game at your house or a local pub. Similarly, you don’t need to be live at Partner Summit to be part of it. Get your colleagues together to celebrate…

Cisco has always been incredibly enthusiastic about the role of the partner and there is no disputing the unbelievable success we’ve had together. As a matter of fact, today over 85% of the business we do in the marketplace is done through our partner ecosystem. There’s no other company in the indus…

An opportunity to help you, our partners, grow your market share has emerged. By using a Cisco ONE software-led, go-to-market, strategy we will work together to unlock this opportunity. I am truly honored and excited to play a part in leading you in the development of Cisco ONE Software as the corne…

Fall is finally here! Last weekend, the temperature dropped, so I cruised to the store with my windows down and my stereo playing Jack Johnson. I parked to run inside and get the few quick items. For a moment, I debated whether or not to roll up my windows. What’s the harm? Spoiler alert: I rolled t…

For the 20 years I’ve been at Cisco, Customer Success has always been an important part of who we are – doing whatever it takes to make the customer happy. But over the years, Customer Success has taken on a larger meaning and is fast becoming an industry term. For Cisco and the IT industry, Custome…

How do you improve on what’s already an incredible experience? Easy, unleash the innovation prowess of two great companies. Well, it may not have been easy, but that’s exactly what Cisco and Apple did last week with the introduction of iOS 10. This monumental upgrade ushered in a new era of mobile c…