Shoregroup
With Patient Experience on the Line, Partners Answer the Call
Partner Success Story Please hold. Two words no one likes to hear. Especially when calling a healthcare provider. Yet, that’s what patients were hearing too often when calling The Brooklyn Hospital in New York. The hospital’s outdated, decentralized call management system was ill-equipped to handle…
Why Experimentation is the Path to Success for Any Business Model
Henry Ford’s quote, “the only real mistake is the one from which we learn nothing,” holds very true in today’s digital era. It’s defined much of my own life, and career, and as marketers the path we tread will have challenges and mistakes. It’s what strengthens us and forces us to be more agile. I r…
How One Company Saw the Light on Digital Marketing
Disrupt or be disrupted. Implementing digital marketing will change the way your customers see you. Read what guest blogger Susan Andersen, Director of Marketing, ShoreGroup did to change the winds of success to their favor. Three years ago, our company realized we needed a change. ShoreGroup…