Partner

Over 40,000 of the best and brightest in retail came together this week in NYC, New York to recount the latest innovations in the industry, build ideas and gain inspiration. NRF 2020, named “Retails Big Show,” gathered the movers and shakers of the industry to kick-off in what is the lar…

This past Summer, we created the Partner Performance and Operations team, also known as the PPO. This new team has one simple but significant goal: simplify and improve the partner experience. Rethinking how we work to cut down on the back-and-forth means you can focus on what matters most–driving n…

Recently I have been training for a couple of upcoming triathlons as a way to challenge and strengthen my body and mind.  During a recent cycling workout, my mind wandered into “work”, and I began to think a little bit about the similarities between preparing for and completing a triathlon and the w…

It’s not easy to be in the resell and network integration business. For decades, our partners have been wrestling each other for differentiation and relevance in a crowded and unforgiving landscape. We often ask partners “Why do customers buy from you?”, and while the answers vary, they are often pr…

With Cisco’s Partner Summit 2019 wrapped up, and the evolution of Cisco Customer Experience in full swing, Cisco partners are listening closely as they decide what and how to invest as they grow their Cisco practice. Specifically, on the data center and cloud front, partners are dealing with m…

Indonesia consists of thousands of islands often making many of their rural areas difficult to access. Which creates an obstacle for citizens when it comes to banking, as it may take hours to get to your nearest branch. Based on world bank’s report, only half of Indonesia’s population actually have…

As we enter a new year, there is always a sense of excitement about the possibilities ahead.  We look back on progress from the previous year and then turn our focus forward.  In 2020, we want to focus on our vision for the future. That makes our upcoming Partner Connection Week (PCW) event from Mar…

The holidays have come & gone! We all know how busy this time of year can be as many Partners are hosting Sales Kick Offs & rolling out annual plans. Fortunately, we’ve been working hard behind the scenes to align programs and expand resources to support our Partners for an exciting New Year…

As we start a new year, I am reminded of the journey many of us have been on with our partners as we have spent 2019 working hard on Cisco’s Customer Experience portfolio.   We have filled our partners full of information, new terminology, new technology and plenty of “Lingo Bingo” (aka the un…