lifecycle
Doubling down on Cisco Customer Experience with our partners!
As we start a new year, I am reminded of the journey many of us have been on with our partners as we have spent 2019 working hard on Cisco’s Customer Experience portfolio. We have filled our partners full of information, new terminology, new technology and plenty of “Lingo Bingo” (aka the un…
A Very Special Day in The History of Recurring Revenue
There is a little known “holiday” that is celebrated in the baseball world that came and went earlier this month, so I’d like to wish you all a happy (belated) Bobby Bonilla Day! The Godfather of recurring revenue has been receiving an annual payment of $1.19 Million from the New York Mets on every…
Cisco’s New CX Partner Model Video Series is Available
At Cisco, we are on a mission – with our partners – to build the best Customer Experience in the industry. We will ensure our customers capture full value from their investments in Cisco and accelerate their business outcomes. To explain how you, our partners, will play a critical role…
Cisco FindIT Network Manager System Update
After the big announcement last week, we are following that up with big FindIT news. So with that, our Software Product Manager, David Harper is pleased to announce two exciting new deployment options. The availability of FindIT Network Manager on the Amazon Web Services Marketplace as well as suppo…
Accelerating and Rewarding Partner Success with Programs
Own It. That’s the theme for Cisco Partner Summit 2017, and it couldn’t be more apt for the program news we’re sharing at this year’s summit. We’ve been on a listening tour, hearing what partners think we’re doing well and what we could be doing better. And we’re owning that feedback by making it ou…
Cisco Active Advisor – Network Maintenance and Improvement Made Easy
Who doesn’t enjoy a vacation? And not just one day, but – four! What if there were a cloud service that saved you so much time, you could actually send all of London’s working population on a 4-day vacation? Well, that’s exactly what Cisco Active Advisor does – save you time and money so you can do…
The Foundation for a Business Relevant Network
With the growing influx of new mobile devices, connected things, bandwidth intensive applications and more data, the network is more relevant to business success than ever before. Back in June of 2012, Cisco saw that we needed to move away from multiple network systems loosely linked together to an…
UC – How does Cisco IT Support and Manage its UC Services?
Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise.…
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