Collaboration
Weathering the Storm with Webex
Webex tools for disaster relief Storm Emma hit the coasts of Ireland in late February 2018. Towns and cities across the country were slammed with the bleakest snowstorm in almost half a century as a cold front travelling in from mainland Europe plunged the country to record low temperatures and bur…
Why you need guardrails for your contact center
Formula one driving has a few things in common with a call center. Leading racers have stated “to go fast, you first have to go smooth”. There are important elements to racing that apply to running a contact center. Looking ahead, understanding the changes in the road, maintaining focus, staying a…
Our focus on security in an open collaboration world
Interoperability and openness should never be a trade-off with security, and our users shouldn’t believe they need to sacrifice one over the other. Interoperability and security can and should work in unison, and this requires today’s software companies to work with some basic norms on how we collec…
Cisco Collaboration and Channel Partners–Better Together
First Annual Webexceptional Partner Awards At Partner Summit, Cisco Webex Collaboration held a celebratory event to announce the winners of our 1st annual Webexceptional Partner Awards. These awards shine a spotlight on our outstanding Webex partner performance and celebrates their achievements. Con…
Headsets Built for the Modern User and Enterprise
Introducing Cisco Headset 700 Series As I came into the office, following our transition from cubes and hard walled offices to an activity-based workspace, I realized office life would never be the same! People were interacting more; teams were huddling for standups — it was awesome to see all…
Cisco Webex Hardware as a Service – A Simple Way to Pay
The Cisco Webex platform is revolutionizing enterprise collaboration, delivering unprecedented innovation through a unified set of services and software clients. But this is only a part of the picture. At Cisco we believe we can do even better. We know that in order to provide a truly delightful use…
Camp Webex: Training our New CS Team Members to Help Customers Achieve More Than They Thought was Possible with Webex
Customer Success Blog Series The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and ca…
Partly Cloudly With a Chance of Hybrid
On-Premise vs Cloud Debate: Webex Edge for Devices Make the Tough Decisions Easier The debate of staying on-premises vs going to the cloud is getting quite old. Customers are stuck somewhere between their investment with on-premises devices and wanting to experience the new features which may have…
Cisco Introduces Cloud-based Webex Contact Center Portfolio at annual Cisco APJC Contact Centre Symposium
Today’s lightning speed competitive business environment requires contact centers to think outside the box in delivering new and innovative ways to win and retain customers. To accomplish this, many businesses are considering the cloud as their next logical step in helping them achieve strategic con…
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