IT administrator

Everything Started so Promisingly If you’re an IT decision-maker who has purchased headsets for users, you know it can be an investment with one of the most uncertain returns: you buy them, distribute them, and then begins the challenge of tracking headsets and troubleshooting audio issues. A time-c…

Immersive Experiences Leads to a Passion in Collaboration 2019 was a year of big changes, both for Cisco Headsets and for me professionally. I had been a programmer at Cisco for 8 years and in 2018, I was offered the opportunity to be a part of a small research team, tasked with building product con…

Headsets in Workplace Transformation As work styles continue to evolve, so do the devices and applications we use to collaborate. One device that is used universally across industries or roles is a headset. We use them to collaborate with others or stay connected on the go. However, with so many hea…

Introducing Cisco Headset 700 Series As I came into the office, following our transition from cubes and hard walled offices to an activity-based workspace, I realized office life would never be the same! People were interacting more; teams were huddling for standups — it was awesome to see all…

IT Admins to the Rescue The IT Administrator’s job can be quite daunting. Ensuring quality of service for collaboration tools is probably the toughest part of the job. Making sure that all employees, from the most demanding senior executive to the multi-tasking millennial, are happy with the quality…

Going Digitally Native with the Webex Board I recently sat down with representatives from Freeman and ImageThink to talk about their experience with the Webex Board during one of Cisco’s largest user conferences. ImageThink was hired by Freeman to live scribe and graphically record key talks. I’ve s…