Collaboration
Austin, TX Where BBQ Meets Innovation
Cisco Innovation Hub at SXSW You are in for a treat if you are headed to SXSW this year, as Cisco Webex and our partners descend upon one of the most innovative thought leadership conferences of the year. South by Southwest, (March 14-15) is deemed as the world’s largest gathering of creative techno…
Improving the Customer Collaboration Experience — One Headset at a Time [Webinar]
Immersive Experiences Leads to a Passion in Collaboration 2019 was a year of big changes, both for Cisco Headsets and for me professionally. I had been a programmer at Cisco for 8 years and in 2018, I was offered the opportunity to be a part of a small research team, tasked with building product con…
Introducing Webex Experience Management: AI-Powered Journey Analytics Transform Customer and Agent Experiences
Imagine trying to build a deeper relationship with someone you don’t know anything about. Their likes, their dislikes, and past experiences. It would be challenging if not impossible. Yet this is what it’s like for your front-line employees every day as they try to build relationships with your cust…
Cisco Announces the New Webex Room USB Designed to Start Small, and Go BIG!
Delivering Consistent Industry-Leading Collaboration Experiences Flexibility. Interoperability. Ease of use. When you need this level of excellence combined with exceptional video and crystal-clear sound—you call Cisco. Back in November, I blogged about workplace transformation and going beyond the…
Cisco Webex Data Residency in EMEAR – Putting You Closer to Your Data and Applications
Delivering All Customers the Best Security Without Compromise the User Experience These days organizations are deploying tools that allow their employees to be more productive – inside and outside the boundaries of their network. Sixty-five percent of full-time employees think a remote work schedul…
Cisco Wins Frost and Sullivan’s 2019 Global IP Hardware Communications Endpoints Market Leadership Award
In December 2019, Frost and Sullivan recognized Cisco for providing Business phones that people want to use and evangelize for Cisco. I was honored to accept this award on behalf of the Cisco team, knowing that our Cisco IP phones are taking our customers where they want to go and beyond. Cisco Phon…
Turning Talk into Action: Bringing Voice Intelligence into Webex Meetings
The Power of Voice in the Workplace Meetings are on my mind all the time. If I’m not having them, I’m thinking about how to make them better. In other words, I’m having meetings about meetings. And what I realize is that we spend a lot of time on the mundane tasks of meetings – the things that imped…
Secure, Intelligent Collaboration For All
This is an exciting time for you, your employees and your customers. Our digital world moves quickly, and no one wants to miss out on anything. The workforce and workplace are evolving, mandating changes in how and where employees work. That’s why Cisco Collaboration is laser-focused on innovating t…
2020 is Calling: Cisco UCM Cloud Momentum and Benefits
In a brand-new year where the market will continue to see calling as a linchpin of and strategic differentiator for enterprise digital transformation, Cisco is taking a unique approach. While other collaboration vendors are pushing their customers to the cloud without a viable migration path, Cisco…
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