improving customer experience

January 30, 2020

COLLABORATION

Introducing Webex Experience Management: AI-Powered Journey Analytics Transform Customer and Agent Experiences

Imagine trying to build a deeper relationship with someone you don’t know anything about. Their likes, their dislikes, and past experiences. It would be challenging if not impossible. Yet this is what it’s like for your front-line employees every day as they try to build relationships with your cust…