Collaboration

What is your Dream Customer Experience? If you could envision the future of customer experiences (CX), what would that look like? Every business wants to have great relationships with their customers. But not everyone achieves this goal, even if they claim to be a customer-centric business. Accord…

Last week, my team and I found ourselves at ISE 2020 in the beautiful city of Amsterdam, interacting and making deeper connections with our customers and partners. We showcased some of our amazing innovations and had a lot of fantastic eye-opening conversations. It is safe to say that there was no s…

First-Ever WebexONE We’re excited to announce and invite you to our first-ever WebexONE event, the premier collaboration forum of the year! Held September 14-16, 2020 at the Mandalay Bay Resort in Las Vegas, WebexONE is a jam-packed, 2-day collaboration fest providing in-depth training, innovative i…

American rock band Boston’s 1976 debut album still holds the record for highest-selling debut album ever with 17 million copies sold. What most people don’t know is that the record was years in the making, and almost all instruments were recorded by a single individual – founder and leader, Tom Scho…

“I need the business agility, flexibility, and speed of new feature delivery that cloud offers while protecting my contact center investments.” “I need to modernize my customer and agent experiences to remain competitive.” “I need easy access to cloud-based applications that work seamlessly with my…

Unified Communication Manager Evolution Blog Series The evolution blog series focuses on the latest developments of Unified Communications Manager, what’s new in the latest versions, the best functions and features that clearly demonstrate the value of upgrading older versions, whether that…

The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-life business challenges and can impact a customer’s o…

Today, I am pleased to announce that Cisco Webex was again recognized  — this time by our customers — in the Gartner Peer Insights Customers’ Choice for Meeting Solutions. Cisco Webex was recognized in multiple industries (Education, Services, Public Sector), and across multiple regions (Asia/Pacifi…

On Display at ISE 2020 It is that time of the year again, time to travel to Amsterdam and to Integrated Systems Europe (ISE) 2020, to bring with us exciting new innovations and to meet with European customers, partners, vendors, and industry colleagues. The modern workplace is transforming into coll…