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Caroline Wright

Customer Success Training Manager

Collaboration – Digital Experiences and Enablement

Caroline is the Training Manager for Cloud Collaboration Customer Success at Cisco. Her team creates and delivers training content and events for the Customer Success team. She is passionate about creating a welcoming culture where ongoing development and education deliver a world-class Customer Success team for Cisco’s Collaboration suite. Before Cisco, Caroline had over 10 years of SaaS industry experience in sales, customer service, and training. She lives in Holly Springs, North Carolina, outside the state capital of Raleigh with her husband, two sons, and their dog. She loves going to the beach, traveling, reading, 90’s hip hop, and honing her mad trivia skills. Connect with her on LinkedIn.

Articles

November 12, 2019

COLLABORATION

Camp Webex: Training our New CS Team Members to Help Customers Achieve More Than They Thought was Possible with Webex

Customer Success Blog Series The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and ca…