Collaboration
Delivering Magical Customer Experiences at Cisco Contact Center Summit 2019 and Beyond
Cisco invests in customer experience with new connected, cognitive, and cloud contact center capabilities In an age where customer experience is a strategic differentiator, it made sense for this year’s Contact Center Summit to be focused on Creating Magical Customer Experiences. A few weeks ago, we…
Cisco Scores Highest in Gartner 2019 Critical Capabilities Report in Three Meetings Use Cases
“Wood Behind the Arrow” of the Magic Quadrant – Insights to Gartner’s 2019 Critical Capabilities for Meeting Solutions Report Gartner recently published the 2019 Magic Quadrant for Meeting Solutions report and Cisco placed highest for ability to execute and furthest for compl…
Satisfy Your Need For Speed with Cisco Webex Meetings
Whether you’re a regular Webex Meetings user or receiving a Webex invitation for the first time, your join experience is about to be turbocharged as we unveil the fastest meeting join yet. Watch the video: Introducing the Fastest Join Experience in Webex Meetings Join With as Few as One Clic…
A Day in the Life of a Cisco CSM
Customer Success Blog Series The Customer Success Blog Series highlights Customer Success Managers (CSM) and their Customers where we spotlight a Customer Success Story. Learn how Cisco’s collaboration technology is making positive organizational impacts, solving real-live business challenges and ca…
Smart Spaces Cognitive Summit & Hackathon – Pushing the Boundaries For Workplace Transformation
Cisco Smart Spaces Summit for Workplace Transformation It is said that it takes a village to solve a problem, well that depends on the size of the problem. During the recent Smart Spaces Summit & Hackathon, several villages came together and formed a nation to solve some of the most difficult ch…
How Webex Teams Delivered Workplace Transformation at Cisco
Webex Teams Transforms the Work Culture at Cisco The Right Tool for the Job Collaboration and communication are the pinnacle of efficient organizations; IT departments are no exception. So, in 2001, Cisco IT started on a journey to enhance and enable the way our teams work together. With 140,000 peo…
Do the Impossible: Deliver the Best Collaboration Experience and Secure Sensitive Data with Cisco’s Extended Secur …
Security is Paramount, and Cisco Webex is the Market Leader Security is critical for any collaboration deployment because employees inevitably share sensitive data and intellectual property. Building out security is hard as it’s not a standalone feature that can be built in isolation. It is a platfo…
Meet Cisco Webex Users: A Case For Knowledge Workers
User Research to Inform Collaboration Tools We know different people use collaboration software in different ways. Some use collaboration tools like Webex every day, some might use them rarely, some might look for wow factor, some might be looking for efficiency. So how do you build a collaboration…
Announcing the New Global, Scalable, and Cognitive Cloud-Based Webex Contact Center
This week marks the 10th year anniversary of our annual Cisco Contact Center Summit event and we’re gathered here in beautiful Miami Florida with Cisco sellers, partners and customers to learn about the latest innovations to our Cisco Contact Center portfolio. I’m thrilled to share some of the excit…
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