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Mani Pande

User Research Manager

Mani leads the user research team in San Jose. Her team is responsible for understanding the needs of Webex users to inform product strategy and direction, and ensure that the software we ship is not only simple and easy to use, but also delightful.

You can find her and her team members huddling with Webex users understanding how they use our software and mapping opportunities of improvement.

Previously, she led user research at SAP Successfactors and Wikipedia.

She has a PhD in Sociology from Kansas State University where she specialized in research methods.

Articles

September 25, 2019

COLLABORATION

Meet Cisco Webex Users: A Case For Knowledge Workers

User Research to Inform Collaboration Tools We know different people use collaboration software in different ways. Some use collaboration tools like Webex every day, some might use them rarely, some might look for wow factor, some might be looking for efficiency. So how do you build a collaboration…