digitization

Water is everywhere. It covers 70% of our planet and makes up nearly 60% of the human body. Despite its abundance, 663 million people around the world lack access to safe water. Another 2.4 billion people lack access to a toilet or latrine, while more than 3.5 million people die each year because of…

AI holds tremendous potential to be a disruptive force, but only a small percentage of companies appear to be capitalizing on it, according to recent research published in MITSloan Management Review. The way I see it, what stands in the way of progress for most businesses isn’t what you might expect…

Ideally, digitization should simplify the user experience, making it faster and more convenient for customers to interact with a company. But all too often that isn’t the case. In fact, when done wrong, digitization can add layers of unnecessary complexity, resulting in confusion and frustration, an…

Digital transformation is impacting nearly every industry and aspect of our lives. At this time of year, when our thoughts and actions turn toward giving, I want to show how digital giving is improving people’s lives around the world. Digital Giving Data Points According to the 2016 Global NGO Onlin…

Welcome to 2018. My predictions consider what’s happening in technology — and how technology is changing society and business. 1. The Internet of Trust Takes Center Stage By 2020, up to 50 billion devices will connect to the Internet of Things (IoT), generating data and analytics in support of autom…

On 25 September 2017, Vodafone, in collaboration with Cisco, Ericsson and a number of auto technology partners, successfully drove a BMW car around a test track in Düsseldorf by remote control, connecting the operations of a remote driver to the car over a cellular network. As we reach the end of th…

Last week, Cisco Corporate Social Responsibility (CSR) hosted a #CiscoChat on its Twitter page around social entrepreneurship; specifically, we looked at how organizations, companies, and individuals can leverage technology to accelerate social change. As a strategist on CSR’s Strategy and Global Pr…

When you think about IT services for your network, groundbreaking innovation may not be the first thing you think of. Top of mind for most people might be a world-class engineering team with great people skills, deep knowledge, and a long track record of success. But now, with the launch of Cisco’s…

Thriving in a digital world requires agility. To bring this concept to life, members of my team created the Digital Business Agility (DBA) framework below. As you can see, becoming digitally agile requires hyperawareness, informed decision making, and fast execution. In parallel, you must reimagine…