#Collaboration

Imagine that all the knowledge held by your global organization was easily accessible and actionable by employees — anywhere, on any device, and at any time. How much faster could you drive the outcomes that you and your customers expect? How much more effectively could your employees perform…

Last week I was at Westminster Central Hall in London for the EMEAR and UK&I Customer Collaboration Sales Summit.   It was great to hear about some of the successes that our partners and customer are having, and some of the new developments in Cisco Customer Collaboration solutions. One of the h…

It’s no longer a question of whether mobility best practices and policies are required, it’s a matter of when your strategy will get ahead of the unstoppable trend. Business and IT leaders alike are not just witnessing the movement of everything mobile, but guilty themselves: who isnR…

How Mid-Sized Companies Build Relationships I recently read a great article that talks about how midsized companies can take advantage of slow periods to visit customers, partners, and others to better understand their needs. Building relationships over distances doesn’t have to be impossible.…

In my last blog, I continued the discussion about the 24-hour bank and how banks must transition from the physical business model to the digital business model. As part of my series on the 24-hour bank, this post builds on the question of how banks could begin to develop the capabilities, enabled by…

As organizations mature, often they become silo’d into groups with similar charters but without a process to align their efforts. As a member of a team that is responsible for the overall strategy for of the company’s digital experience, this lack of alignment can cause inefficient resource allocati…

Hannover Messe is once again upon us.  The world’s premier industrial technical showcase will be held in Hannover, Germany from April 7-11, 2014.  Last year’s faire had a clear focus on the “The Integrated Industry”, often referred to “Industry 4.0 and “Smart Fact…

As Wi-Fi continues to be the primary mode of access, enterprise Unified Communication(UC) applications usage is increasing with smartphones, tablets and laptops. Customers are asking, is there anything I can do to prioritize Jabber or Lync traffic over others or even identify how much of the traffic…

With the announcements on NX-OS APIs, Application Centric infrastructure APIs, python scripting support, SDN, open source projects OpenStack, OpenDaylight, and Puppet, I have opened an account at codecademy.com and will start with Python and Java. I see many late nights in my future. This stubborn o…