#Collaboration

My grandmother, now eight years passed, used to tell the best stories about Vietnam. I remember one about my grandfather who wooed her with a popsicle on one of his early visits. In the incessant heat of a mid-1940s Hanoi summer, this was a feat of magnificent proportions. But it would be rude to ea…

“Drill, baby, drill” makes for an easy mantra when it comes to energy exploration, but the oil and gas (O&G) industry moved past simply drilling long ago with the introduction of digital information processing. For example, integrated production modeling was introduced in the 1970s. With the rec…

Cisco positioned highest in “ability to execute” among Leaders in the first ever Gartner Magic Quadrant for Unified Communications for Midsize Enterprises, North America. Many midsize organizations are seriously exploring solutions to replace maxed-out, expensive-to-maintain, and/or end-of-life PBXs…

“Mom, is there anything you don’t do well?” That came from Jaden, my twelve-year-old daughter, after a particularly arduous week tackling algebra and a To Kill a Mockingbird essay with a little help from me. Clearly, I don’t do everything well, but the validation felt really good coming from a kid w…

In case you missed it, here a summary of Karen Walker’s latest blog on the IoE Blog site that reaches out to all those in the Oil and Gas Industry: “…we recently published a new report that shows a global oil and gas (O&G) industry awash with disruption, and primed for digital…

Digital disruption is transforming virtually every role in every industry. Every day I see how the proliferation of online, mobile, and social interactions has created the need for completely new marketing strategies—and completely new skillsets for marketing professionals. We can see this same disr…

This week I’m attending CERAWeek, the premier international gathering of energy industry leaders, experts, government officials, policymakers, and innovators. While this is the 34th annual CERAWeek conference, the mood is definitely not “business as usual.” The disruption and uncertainty created by…

This is a big week for the global energy industry, as thousands of energy leaders, experts, technologists, and policymakers gather in Houston, Texas, for the 34th annual CERAWeek conference, the premier international event for the industry. As a corporate sponsor of the event, it’s also a big week f…

In my last post I talked about the impact that low-effort experiences can have on customer satisfaction.  I singled out my home broadband provider for criticism, and so thought it only fair that I talk about a recent great experience I had with them. Last month, my provider sent an email telling me…