Partner
Cisco wins prestigious TSIA STAR Award for Services Innovation
During the Technology Services Industry Association (TSIA) – the world’s leading organization dedicated to advancing the business of technology and services conference on 25 October 2017, Cisco was awarded the Star award for Innovation in Expand Selling Programs. To win a STAR Award, nom…
IT Can Finally Take a Lunch Break
Most financial institutions today have quite a few branches, spread out across different counties, regions, and even states. Which means different teams in different places—often using different technology. And while each branch has some independence, one of WWT’s banking customers wanted their empl…
Simplifying your Organization’s Digital Transformation with Easy Pay
Get access to the latest Cisco innovations through an easy-to-use subscription bundle Explaining the complexity of digital transformation is actually pretty simple: organizations need the latest technology to function at the highest possible level and stay competitive. Sounds easy enough, right? How…
Coaching our Channel to Success in the Sports, Retail & Hospitality Industries!
College Football is the Best! I love College Football. I once was a College Football coach. I watch with passion College Football each week, and my wife probably says I breathe College Football. And now, with the college football bowl season upon us it reminds me of the preparation, planning, recrui…
A Complete Dining Experience – from mobile to menu
Restaurant Ciné Città had a great location in a crowded tourist area in Belgium, but they were overlooked by potential customers passing by. Until they met Pingvalue – an online platform and mobile app connecting businesses and customers. Integrated with Cisco, the Solution Partner offered the insi…
Recognizing Cisco ITSPs for Agile IT Achievements
On October 31 at Cisco Partner Summit in Dallas, Cisco’s Global and Strategic Partner Organization hosted an award ceremony to recognize IT Service Provider (ITSP) partners. During this ceremony we honored the strategic contributions these partners have made to Cisco. We also recognized the tremendo…
The Future of Customer Experience Isn’t All Digital
In my last blog, I explored the concept of a post-digital world — where counting the number of positive reactions from customers is no longer enough. That approach was modern at the time, but digital marketing is taking a new turn. The truth is that while digital is everything, everything is not dig…
Collaboration for the Best Children’s Care
When it comes to patient care, efficiency and communication are vital. It is critical for hospital staff and doctors to collaborate in real-time in order to deliver the best possible care and treatment – especially when a child’s life is at stake. A major Virginia children’s hospital saw the value…
Customer Success: Your Most Powerful Weapon in the Battle for Customer Retention
As part of my more than 20 years with Cisco, my family and I were fortunate to spend three years on assignment in Singapore. When we relocated back to the U.S. in 2016, we had an immediate need to purchase two cars. Without a specific vehicle preference in mind, we relied heavily on the recommendati…