CX

Too often, enterprises spend significant sums on application development, deployment and planning, only to see a small fraction of users actually use the application. And convincing users to adopt newly released features? Even harder. Traditionally, enterprises focus on improving application adoptio…

Partnerships are about trust, plain and simple. They are about knowing that the person looking you in the eye from across the desk, dinner table, conference room, or stage considers their success linked with yours. Trust is the foundation of the Cisco + Partner relationship, and it extends to the wa…

It’s time for the annual Women in Cyber Security Conference (WiCyS). We’re proud that Cisco is once again a VIP sponsor as well as a Founding Partner of this motivating and important event. We have some great activities in store, including welcoming eight high school girls and their two chaperones a…

What’s better than a company that employs the world’s brightest minds? A company that does so but ensures that its employees are also good people. Cisco has long been known for its corporate stewardship. Stories like this prove that we’re a company that’s pushing for good in our communities, and it’…

Data fuels today’s economy. It’s at the center of how companies develop strategies, execute plans, make decisions, and manage business. From demographics to personal preferences, data allows companies to personalize and tailor their products, services, and experiences, and understand customer needs.…

The rollout of 5G brings with it more possibilities: new services, more speed, more opportunities to scale, and accelerating growth. However, it also brings more complexity overlaid to today’s already-complicated networks. With growth, the level of operations becomes increasingly difficult with new…

In the new digital economy, there is an increased focus on delivery of superior customer experience as a means to competitive advantage. A recent study by Walker Research predicts that, “By 2020, customer experience will overtake price and product as the key brand differentiator.” To support strateg…

As technology grows more complex and more critical to your business, it’s even more important that you have the right support to turn to — whether you have a hardware fault to troubleshoot, or need advice with a complex configuration or software update. If you’re a Cisco customer, chances are you’ve…

We all know one simple truth – success is never guaranteed. If you peel back the layers to find out what determines success in collaboration deployments, you’ll often see that unaddressed details have the potential to stifle collaboration instead of improving it and can spoil your investment f…