#CiscoCX

March 7, 2018

CUSTOMER EXPERIENCE

IDC Business Value Analysis for Cisco Services

Competitive business leaders are challenging their organizations to transform by harnessing digital technologies to create more effective ways of doing business, accelerate innovation, and deliver better customer experiences. As a result, there is greater reliance on IT to drive outcomes as the key…

March 5, 2018

CUSTOMER EXPERIENCE

Mobile World Congress 2018: Cisco Services Parting Thoughts

It was a busy week last week at Mobile World Congress 2018. We had great conversations with attendees about accelerating their success, met with the MWC team for an exec interview, and ate lots of local food. After this valuable opportunity to network and learn, our Cisco Services team is back home.…

March 5, 2018

CUSTOMER EXPERIENCE

7 Strategies for Overcoming Common Cloud Adoption Challenges

The recently released Cisco Global Cloud Index study predicts that by 2021, 94 percent of all workloads and compute instances will be processed in the cloud. Public cloud is expected to grow faster than private cloud and by 2021 the majority share of workloads and compute instances will live in the…

February 21, 2018

CUSTOMER EXPERIENCE

3 ways to overcome challenges of digital transformation: Q&A with Chris Stiles

With a tap, Lyft can take you to where you need to go in just a few minutes. Car companies like Audi are using virtual reality to give you a test drive of their latest models. Amazon Prime Now can deliver groceries to your door step within two hours. Social media tools like ConnectedHQ automatically…

February 19, 2018

CUSTOMER EXPERIENCE

Mobile World Congress 2018: Accelerate Your Success with Cisco Services

Imagine this: It’s 1995 and you want to drive someplace you’ve never been. You pull out your trusty map, orient yourself, and follow the lines to your destination. You pay very close attention to mileage, signs, and exits as you progress because if you get off track, you’ll have to pull over to regr…

January 30, 2018

CUSTOMER EXPERIENCE

Rest Assured IT Pros, More Help is on the Way for Your Intent-based Networks

There is no question that it’s a hard-knock life to be an IT professional in the age of Digital Transformation, which promises to upend just about every aspect of what it means to be an IT expert. The result of this is that IT pros can expect to deal with more and more complexities in their jobs whi…

January 29, 2018

CUSTOMER EXPERIENCE

Cisco and Microsoft: Delivering Fast, Reliable, and Secure Cloud Connection

Business agility, lower cost of ownership, and the flexibility to scale up or down quickly. The cloud world is rich with benefits, and growing. According to IDC’s Worldwide IT Industry 2018 Predictions, spending on cloud services and cloud-enabling hardware, software and services will more than doub…

January 22, 2018

CUSTOMER EXPERIENCE

8 “Don’t Miss” Services Things-To-Do at Cisco Live Barcelona 2018

Only one more week until Cisco Live in Barcelona, the place where IT superheroes unite. If you’re heading there, it’s time to plan how to get the most out of the event. And there’s plenty to get excited about. Wherever you are on your digital journey, we’ve got opportunities to learn, network and co…

January 9, 2018

CUSTOMER EXPERIENCE

What Do IT Services and a Mission to Mars Have in Common?

“It’s not rocket science,” some might say. But what we do in IT services actually has a lot in common with what it takes to launch a successful mission to Mars. It starts with a commitment to a bold vision and depends on thousands of engineers working tirelessly to make it real. This is especially t…