Partner

I’m pleased to announce that Cisco will be holding our annual Contact Center Summit event on September 17-19, 2019 at the beautiful Diplomat Beach Resort in Miami (Hollywood) Florida. We welcome Cisco partners to register for this exciting event to gain insights into the latest contact center indust…

“I hope you’ll get value from my story about how we created this successful country-level partner marketing event – which we adapted from the Cisco Live! Marketing Velocity session in Melbourne. It has helped us build an even stronger partner community on the ground.” – Marthe Carlsen, Cisco…

Cisco Capital operates where traditional lessors have not operated previously, helping to reinvent business processes, operational efficiencies and customer service innovations with our partners. As Cisco’s partners are transitioning to managed services, Cisco Capital has also evolved to meet the fi…

Cisco’s investments, such as Voicea, and innovations around Cognitive Collaboration and Unified Work Experiences are creating new value-added services for partners and beginning to capture attention from industry peers and analysts. Last week Cisco announced its intent to acquire Voicea, a privately…

Customer experience is simple, right? Well, theoretically, the delivery of great customer experience is rooted in an easy-to-understand formula: Great customer experience happens when you exceed customer expectations. Every time you interact with a business of any type, you have an idea or an inklin…

Partner Success Story At Phu Nhuan Jewelry (PNJ), the future was looking shinier than ever. As one of Vietnam’s top jewelry manufacturers, PNJ was spinning out more than 220 new designs each month in gold, silver, and glittering gems. That’s a lot of bling—and business continued to grow with more th…

This time of year around my house is all about back to school. A time filled with excitement, nervousness and anticipation. I know for my two daughters they are thrilled to get to meet new people, embark on new experiences and maybe deep down they want to learn some new stuff too. As parents, we are…

Account-based marketing is a growing. According to Terminus, more than 60% of companies plan to launch ABM- based campaigns within the next year. ABM’s reliance and subsequent progress is warranted. A whopping 97% of marketers say ABM has a higher ROI than other marketing activities. Not to mention…

On June 18th, Cisco and Honeywell hosted 78 customers at Madrid’s Torre Espacio to discuss the future of Digital Buildings. This event was the first time Cisco and Honeywell have jointly presented with customers on how we can work together to maximize the value customers receive from their bui…